Reviews (35,626)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and customer engagement through authentic reviews. Key features include customizable review request emails, product review showcases, and social media integration, which enhance store trustworthiness and aesthetics. The user-friendly interface and responsive support team contribute to a smooth user experience. Additionally, its affordable pricing plans make it accessible for businesses of all sizes, effectively managing reviews and enhancing sales.
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Extremely Disappointed with the Poor Customer Service! less that 1 star
I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!
Even worse, he practically told me that I needed to figure everything out on my own, implying that they don't actually do anything to help their customers. If you don’t understand something, too bad—you’re on your own. I have never encountered such a lack of support and unwillingness to assist in any business. This was truly an eye-opener, and I am beyond disappointed. I will not be recommending this company to anyone. They need to seriously improve their customer service standards. Unbelievably poor service!
We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and lack of help in resolving your concerns.
On a brighter note, our team is trying to make importing reviews from Etsy easier than ever. We would love the opportunity to make this right and restore your confidence in our app. In the meantime, our team leads have reached out personally to help get all current reviews imported. Hope to hear back soon!
I've installed Judge.Me on my second website as well. As always, they do an excellent job, and the widgets are pretty neat. What I appreciate the most is their customer support—they always respond promptly.
Felix was super helpful answering my questions and he noticed I had not installed some of the most important widgets and mentioned it to me. Amazing! Made my site look so much better and the reviews were very visible and reinforced. Love JudgeMe and recommend them as the best reviews app with the best and always available support team!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I have had this app for some time now and would highly recommend it for any store. Customer Service is next level and always been very responsive and helpful. The best I have dealt with. Thanks Mohamed and all customer service reps.
The nicest and easiest review system we have used. It is cost effective too which makes this app even better. We are so pleased we found this! Highly recommended
The customer support is absolutely amazing—responsive, helpful, and always there when we need them. We couldn’t be happier with our choice. Judge.me has been a breath of fresh air after our terrible experience with another review app. From day one, it’s been easy to use and packed with all the features we need. Highly recommended!
Outstanding support and an amazing app for reviews! They not only assist with reviews but go above and beyond to provide exceptional help.
First class support from Ann. I had a small issue and it was resolved very quickly.
Great app, works well on the free plan, and then in paid plan is a good step up and super reasonably priced.
They are very responsive, and quickly fixed a small issue I had on their end whilst we were on chat. Def worth the 5 stars..
This app is really good for reviews, and if you can't set it up properly, they help you very quickly. Thank you so much, Judge.me!