Reviews (34,766)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight this app for boosting store credibility and sales by displaying genuine customer reviews. It's praised for its affordable pricing, robust free plan, and reasonably priced paid plans. Automated review requests and follow-ups enhance customer engagement. The app's user-friendly interface makes setup and customization straightforward. Merchants appreciate the extensive customization options for review request emails and widgets. Key features include automated review requests, social proof integration, rich snippets, Google Shopping integration, and easy import of reviews via CSV. It integrates seamlessly with Shopify, ensuring smooth review management and reliable performance. The app's integration with social media helps attract new customers by allowing easy sharing of reviews. The support team is consistently praised for their responsiveness and professionalism, with real-time chat support and proactive follow-up ensuring prompt issue resolution. Highly recommended for an effective review management system.

June 25, 2024

I was struggling to get my reviews from another app imported. Abraão helped and went above and beyond! He had to create a new file and copy and paste all of the reviews so it was in the correct format. His assistance was quick and thorough not to mention very pleasant and professional. I've just started using the app today so I'll update my review later but the customer service is top notch.

Heaven Scent Soap Company
United States
About 4 hours using the app
August 27, 2024

I had Ron help me with the set up and he was incredible! He made the process so easy! highly recommend this app!

Say the Label
Australia
About 1 hour using the app
June 4, 2024

Great experience - the support team is very helpful. I highly recommend them!

Amalthea
France
28 days using the app
May 29, 2024

Great product and great customer service!

Emma Sleep PH
Philippines
Over 2 years using the app
May 15, 2024

Customer Service is excellent that comes with this app. Igor helped me when I was very overwhelmed trying to figure out how to navigate the upgrade. He assisted me and explained what needed to be done and took control and did it in no time. Thank you!

Bunny Warden's Pottery
Canada
17 days using the app
May 28, 2024

Help desk is so fast and efficient. Very easy to use and like i said the support was so helpful!

Evia Designs
Australia
8 months using the app
August 31, 2024

I had the pleasure of working with Jess via Chat and she was super helpful with getting my store setup with the app. Thank you so much!

LOVE KRISTINA RAE
United States
About 1 hour using the app
May 17, 2024

customer service is great and actually popped up before i found the button i was looking for to ask for help soufiane was great and very helpful

Squatch'en Watch'en
United States
About 1 month using the app
August 27, 2024

Thanks Thanh, for solving every problem I had, professional and fast!

Emporium
Lithuania
About 3 hours using the app
July 18, 2024

Perfect experience, very easy to use by the customers, plenty of options and the team is very helpful and useful. Soufiane helped me with the installation process free of charge! He is so professional!

Joud Al Rif
Lebanon
About 1 hour using the app