Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (36,573)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through enhanced customer trust and increased sales. It is praised for its effective consolidation of reviews, automated review requests that enhance customer feedback, and seamless Shopify integration. The app is easy to set up, with customizable emails and the ability to include photo and video reviews. Even the free plan offers a comprehensive feature set, while paid plans provide advanced options. Merchants appreciate the responsive and effective customer support, significant customization options to match brand aesthetics, and smooth integration with other platforms. The pricing is considered reasonable and competitive, offering excellent value for the features and support provided.

July 16, 2024

Extremely limited features. Be warned, if you decide to uninstall this app, their reviews will still pop-up on your store even after widgets are removed.

Support was absolutely no help. Just gaslit me and told me it wasn't their review app, when indeed it was. I ended up having to reinstall the app just to manually delete all of my reviews (only 25 at a time - such a pain and waste of time).

0/10 Do not recommend

Sleep City
United States
About 6 hours using the app
Judge.me replied July 23, 2024

Thank you for your review and we apologize for making you feel like we were gaslighting you.

To confirm, it seems that our reviews/ratings were synced to the theme metafield, which can only be disabled within the theme. We might be able to disable this for you, for which we will need a collaborator access.

Appreciate you taking the time to remove the reviews manually to resolve this issue. Moving forward, we will work with the theme providers to make sure when the app is uninstalled, the metafield will be disabled as well.

June 24, 2024

Awesome and very helpful customer support!!

STAQLI
India
7 months using the app
June 29, 2024

Nouhaila gave me the perfect service and installed all widgets for me. Thx a lot!

420GEEKS
Germany
25 days using the app
July 31, 2024

Great support from Faissal, my problem is solved !

Vista Charm
Morocco
3 days using the app
August 8, 2024

So far I’m impressed, recieved some much needed help instantantly. I was very pleased

Melts By Megan
Australia
About 16 hours using the app
May 26, 2024

Support is always so helpful. Whenever I have an issue (mostly when I have to upgrade my theme etc) they are so quick to respond back and kindly assist.

Lunalux
Australia
Almost 3 years using the app
July 29, 2024

I haven't used their product yet, so I can't provide feedback on the functionality. I like how clean it looks on the product page. Their onboarding support was excellent. Very responsive and helpful.

Zug Jug
United States
About 1 hour using the app
June 26, 2024

The application fulfills its function perfectly. Customer service is very efficient. Brian, was quick and professional, my problem was resolved in less than twenty-four hours! Thanks to him for such a good job.

Moe Mae
France
2 days using the app
November 2, 2024

so far this app has been really easy to integrate into my shopify store

Pure Complexions Boutique
Canada
About 5 hours using the app
June 1, 2024

I was having a little trouble trying to add the reviews using Judge to my website and contacted their customer support Brian helped me and he was the most helpful person I have ever had in my life! I am truly grateful for his help and now everything works perfectly I will definitely use this app for all my Shopify sites.

Morning Sun Roasters
United States
21 days using the app