Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (37,475)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.

November 5, 2024

very helpful support team. 5 stars! thank you.

Archive tees
United Kingdom
26 minutes using the app
August 6, 2024

I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV.

I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature.

There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect.
In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy.
Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright.

While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces.

It is a shame though that none of these apps can do the job fully and properly. :(

The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually...

This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.

The Foalyard
United Kingdom
About 1 hour using the app
Judge.me replied August 13, 2024

Thank you so much for your detailed review! We understand the importance of centralizing your reviews from different sources to your Shopify store.

Unfortunately, as our agent mentioned, a lot of these marketplaces (Amazon, Trustpilot,...) claim copyright on their reviews, and while it's still possible to import them, it's always best to be cautious.

Having said that, our team is in the process of making it easier to import from platforms without copyright concerns. We'll first start with accepting JSON file from Etsy and expand from there.

We have reached out to you to discuss this further and we would love to hear more of your feedback on how we could improve this to benefit you and other merchants.

July 2, 2024

Carlos was fast and very helpful!

ELITE-N-TITLED
Australia
Over 1 year using the app
June 18, 2024

I had an issue with reviews on my store.
Abderrahman was able to diagnose the issue and correct it for me in just a few minutes.
Great support!

3D Printers Direct
United States
About 2 months using the app
November 12, 2024

Great support with clear instructions

Speak Ur Mind
United States
About 1 hour using the app
July 8, 2024

So far prompt responses from customer services.

Coins4all
United Kingdom
2 months using the app
August 9, 2024

Just got the app but so far so good. Had a great experience with Leandro who gave us white glove service with the widget implementation. highly recommend!

High Light Rituals
United States
About 2 hours using the app
September 11, 2024

very quick response, great service, highly professional

Kash Traders Corp
United States
About 1 hour using the app
May 30, 2024

Judge Me reviews has been great for our shopify store. Easy to customize and set up. The customer service is also wonderful and attentive.

Fido's Bone Broth
United States
Over 1 year using the app
July 4, 2024

The support was really great. I got an answer very quickly and they also set everything up for me very quickly. Really the best app for reviews I've ever worked with.

apnee service
Romania
3 days using the app