Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (37,366)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.

Edited May 29, 2024

Update:
Don and Abdessadek have contacted us through email. Now, our issue is clear. Even though we're not using their app anymore, but trust me, their service is top-notch. Thank you.

Initial Review:
You built the transparency medals, but where is your transparency when you discreetly removed our chat

Only James
Indonesia
About 1 month using the app
Judge.me replied May 20, 2024

We're very sorry that this happened. It's surprising for us as well that the chat history is not showing. We have contacted our chat provider to get this sorted.

In the meantime, our team lead has exported and sent you the transcript from our end. Hope it helps!

July 23, 2024

Very helpful Customer service (Ann)

Excited to utilise this feature!

riel
New Zealand
About 5 hours using the app
June 22, 2024

great support. they helped me install the review widget. they were very helpful and knowledgeable.

LOLITA
Italy
11 days using the app
June 4, 2024

Complete lack of privacy for store owners and any customer that posts a review with this app! They publish your info on their website and shopping portals for the world to see. This is a clear violation of privacy especially if you run stores that sell products that are very discreet in nature. Do not use if you respect your customers privacy.

The Bathmate Store
Canada
2 months using the app
Judge.me replied June 11, 2024

We're sorry to hear of your frustrating experience.

The ways in which we use and process personal data are GDPR compliant, we only collect the personal data required to operate our services. We are also processing your data erasure request and will update you shortly once this is done.

The reviewer however, has full control over what is public or not, including the reviews. They can at any time unpublish their reviews or even completely delete them.

In addition, the reviewer can choose how their name is displayed, including making it anonymous. They are free to change this whenever they want by logging in to their profile. This is to give reviewers more control over their reviews and their data.

We understand that the reviewer name logic could be improved and this is something that the team is working on.

Our team lead has been trying to get in touch to explain and we look forward to be able to connect with you.

May 17, 2024

Thank you Miss Hakima for helping me so much on my review settings on my store. You really did an awesome job. Very accommodating and easy to work with. I really appreciate you

Amber Prints
United States
11 months using the app
June 8, 2024

Great app, excellent support. Great price too

SmartPhoneGadgetUK
United Kingdom
Over 1 year using the app
June 3, 2024

Fantastic customer support and an excellent app. I had problems with the initial installation but it was quickly resolved by Samuel and Mohamed. I was impressed with how quickly they resolved the problem.
Lots of customization options and excellent widgets too.

CleanWorld
Canada
27 days using the app
June 26, 2024

Abderrahman was helpful in setting my website up!

nykostreetwear
Singapore
About 2 months using the app
August 5, 2024

Ron was really helpful . love the supporting service during the installation process.

ANNIE CASE FINE JEWELRY
China
About 1 hour using the app
August 3, 2024

Years of experience with Judge me. love it! Jess was extremely helpful in onboarding me with our new store!

Juno Doll
United States
19 minutes using the app