Reviews (35,156)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and customer engagement through authentic reviews. Key features include customizable widgets, automatic review request emails, and social media integration, which enhance product page aesthetics and build trust. The app integrates smoothly with Shopify and Google Merchant Center and is noted for its user-friendly interface. Support is available 24/7, with a responsive team providing effective assistance. Additionally, it offers affordable pricing plans, including a free option, making it accessible for all business sizes and delivering excellent value.

March 15, 2024

Great app and very user friendly. Soufiane was able to help with all our requests.

Harklinikken US
United States
Over 2 years using the app
Edited February 19, 2024

Update: Moving this to a 5 star. Their customer support has been outstanding and super prompt. They've addressed every issue and the dev team has been able to accommodate everything I've thrown their way. When you find a company/service like this, you don't look back. So glad I found them.

I've been pretty pleased with the experience so far. Fairly easy to implement. There are some minor limitations as far as functionality that I had to loop their customer service in for, but we were able to get it fixed.

Customer service has been helpful and prompt. Victor is my guy and was very helpful and prompt.

I do recommend Judge.me

Matterly
United States
7 months using the app
May 3, 2024

Very happy with the functionality as well as the excellent customer support.

Groovy Skincare Solutions
United States
15 days using the app
May 1, 2024

I was reaching the deadline to select a new App for product reviews on my website (as the current Shopify Product Reviews is going away). Of all the companies out there, I selected Judge.me, but was worried about how the integration would go.

I must say I am blown away by the customer service (in chat!!) and skills from Judge.me to help me out. They were able to either point me in the right direction or handle almost all of my requests. Thank you for making it seamless!
- Allison Gillespie, Owner, Rested Pillow Mattress (restedpillow.com)

Rested Pillow Mattress
United States
About 2 hours using the app
February 20, 2024

Excellent Customer Support from Judge.me!

I recently reached out to Judge.me for assistance with a query I had about their service, and I couldn't be more impressed with the level of support I received. From the moment I initiated contact, their team was incredibly responsive and helpful. They went above and beyond to address my concerns promptly and efficiently.

Not only did they provide a solution to my issue, but they also took the time to ensure I fully understood how to navigate their platform to make the most out of their services. Their dedication to customer satisfaction truly sets them apart.

I highly recommend Judge.me not only for their excellent product but also for their outstanding customer support. Thank you, Judge.me team, for your exceptional service!

AL MONI EXPRESS
Italy
6 months using the app
May 15, 2024

I appreciate the fast tracking support.

Big Boss wholesale Distributor
United States
14 days using the app
May 14, 2024

Great useful App with great customer support!

Nefarious Fox Apparel
India
7 days using the app
May 6, 2024

I just downloaded this app and it is AMAZING. I was able to test reviews on my website to see how it would appear on my site, and I have control over where I want the review to be displayed on the page by editing my online store.

I wanted to hide my personal "test" reviews and did not know how. So I used the chat box and Daniel was able to help me INSTANTLY. I also did not know how to add my logo URL to the automated emails and he took a step to do it for me.

I dont think I'll ever switch to another app. I'm locked in lol. THANK YOUUUUU DANIEL!!!!!!!!!

The Wax & Brow Center
United States
About 1 hour using the app
February 18, 2024

What is there to say about Judge.me!?!?! LOTS! They are a must use app, its completely free unless you want or need more than what the free version offers on Shopify. We were on Big Commerce before and used the free version and it was perfect for us. Now that we are swapping over to Shopify we needed some help dialing in the app for its looks, some help getting the reviews properly re-routed to our new URLs and some other minor help. Their customer service via live chat was 10/10 for us. We corrected everything live and they made it all happen on a sunday of all days and its a FREE app....what more can you possibly ask for? WE HIGHLY RECOMMEND JUDGE.ME!

DaLuca, Inc.
United States
3 months using the app
January 29, 2024

The app is great, but the support is even better. I was having two issues. One was my fault due to accidentally importing duplicate reviews (without realizing it), so they were showing up twice in the reviews widget. The other was that the images in the reviews weren't showing on the reviews widget.

I contacted support and they quickly figured out the duplication issue and resolved it for me. While they were at it they noticed the images issue without me having told them about it yet, and they fixed that, too.

Excellent support and great app. Highly recommended.

DeliciOats
United States
6 months using the app