Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (37,340)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.

January 9, 2024

I encountered an issue where a review was mistakenly linked to the wrong product by the customer. Hoang from customer services resolved this quickly and efficiently. The app is outstanding and, in my opinion, a must-have.

CBRpunk LTD
United Kingdom
9 months using the app
December 2, 2023

Love this review app! Especially appreciate the customer service and support. A+

Kossma Beauty
United States
Over 4 years using the app
December 15, 2023

The app is wonderful and works great! But more important is that the customer service is fantastic. I just upgraded from the free version to the paid version, which is not very expensive, to get some extra features. I am very happy with this app!

AngelCat Inspiration
United States
4 months using the app
June 10, 2024

Abderrahman was veryyyyyy nice und helped me a lot!:) Greetings germany

urbanshell
Germany
5 days using the app
Edited April 15, 2024

I initially gave 4 stars because I just added the app to my Shopify store and haven't used it much. The representative installed the app to my store and included my brand color, for FREE. Fast forward TODAY and I needed to do a product switch because I mucked up and the representative was chill and accommodating. The process was simple. I'm giving FIVE STARS because I notice a pattern... Judge.me makes it easy to do biz and do biz with them (as in customer service). Keep up the good work.

Patient Mama
United States
2 months using the app
August 23, 2024

Rapid solution find

Yin-Yang Spirit
France
About 1 hour using the app
February 1, 2024

Awesome! Anything you cant figure out will be easily assisted with their team. Fast responses and quality customer support.

CasimiRugs
United States
6 months using the app
February 2, 2024

I have tried to get a refund for 6 months of unauthorized charges, when I contact them they balmed Shopify, now Shopify is tying to get in touch with them and all we get are crickets, I never authorized any charges for the last 6+ months and on top of that my store has been deactivated for the last two years!! Quick on charging your credit card but not as much when you have a complain about billing, I have been waiting for a refund for months now, hopfully someone will respond to our emails now...

Sigrid & Co.
United States
Over 2 years using the app
Judge.me replied February 13, 2024

Hi there,

We're sorry to hear that you're having a delay with the 6-month refund. It's never pleasant to have to wait for a refund.

However, when checked, we weren't able to find a previous conversation on this. We could also only find 1 payment event, which was from a trial so there was no charge for it.

Our team has sent you a follow-up email. Please feel free to reply to us anytime. We're more than happy to investigate this further for you.

January 16, 2024

I will recommend Judgeme anytime. Whenever i run to an issue, they just jump on it and help me solve it. Thank you Victor for the quick response.

💎The Lux Plug 💎
United States
About 3 years using the app
October 30, 2024

quick resolution to a probelm

Beyond Measure
United Kingdom
About 1 year using the app