Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (37,541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.
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So helpful and polite, thank you! :)
So far Judge.me has been great. Customer service is quick to respond and incredibly helpful, even with rather complicated requests. Leandro spent over an hour helping me implement the carousel on our site. Responsive support is one of the number 1 things we look for in an app, and Leandro and Judge.me is GREAT!
Great App and great customer service. Had some small issues with importing data from another review app, but the team at judge.me soon fixed it. Integration of the widgets was seamless and easy and looking forward to exploring more features. Went for the awesome version (pro) for added features. Must say great value for money!
The customer service is impeccable! Thank you Judge.me Product Reviews!
aNN DID A GREAT JOB
Great support team. Victor helped me very quickly.
Service d'aide rapide et efficace !
We needed assistance to install Judge.me, as we have an older site with some custom code. It took over a week for someone to respond, but once they did, it seemed that they did a good job of making the necessary changes. However, part of the functionality of our product pages got broken when they changed the code, and no one responded to multiple emails for help to resolve it.
The app looks ok, but the support service is lousy.
Thank you for your review. We're really sorry for this error.
We had a technical issue with our provider, causing many emails to not reach our inbox. We have fixed the issues, and will reply to all emails timely.
Looking at your product pages, all seem to be working normally now. But if there's any other issue at all, please do let us know. We'll get it sorted!
Excellent customer service, very quick solution to problems, very good application for reviews in your online store, highly recommended.
Customer service is poor,
Chat takes too long to respond.
UPDATE DOWNGRADING TO 1 STAR: Honestly, I should have tried another app,
the customer service continues to be slow. Now I am getting random request from judge me team for collaborator access for installing some widget that I never asked for.
Manual review request in the new version doesn't work and have to sue some other link to send reviews.
Do not fall for the 5-star reviews for this app.
UPDATE
Customer support has been better since the first.
bring my review back to 3 star
Hi there,
We understand how valuable your time is, and we sincerely apologize for the delay when checking your cases. We will make sure to inform you every step of the investigation.
To follow up with your concern, we have deployed an update for our new version and the manual review request setting should work normally on that version now.
For the collaborator request, you're right. We should have been clearer in our messages. Thank you for your feedback and for giving us the opportunity to work on the suggestions.