Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (36,859)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce success by enhancing customer trust and increasing sales through valuable feedback. It features automated review requests, photo and video reviews, and seamless Shopify integration, making it easy to set up and customize. The app also supports social media integration to broaden review visibility. Merchants appreciate the responsive support team for efficiently resolving issues, further enhancing the user experience.

May 13, 2024

it is very good,great customer service

GETOPAUTO Filters
China
25 days using the app
January 15, 2024

One of the best reviews app on shopify app store.

Nourished BS
Romania
About 1 year using the app
January 17, 2024

This app is terrible, i imported all of my Etsy reviews and only 2 of them show up and they don't even show properly.
When I try to contact the about it the screen freezes. Completely useless

SparkLifePlanners
United Kingdom
5 months using the app
Judge.me replied January 19, 2024

Hi there,

We're very sorry to hear that you're having issues importing your Etsy reviews. Upon checking, it seems the reviews have been imported, but as Store reviews, which is why they didn't show on your product page.

Our team has sent you an email with the next step to import these reviews to their correct products. We'll also check with you why the Chat function is not working on your store. Hope to hear back from you soon!

February 16, 2024

Hakima was extremely helpful in helping with my request. She was patient and successfully achieved what I needed. Highly recommend. Thank you Hakima!

SRR Hardware Ltd
United Kingdom
6 months using the app
Edited January 4, 2024

So far everything looks great. We just installed the app, so time will tell of course. Support was extremely fast and helpful when I ran into a snag during the install.

*Update 1/4/24*
Woke up this morning and 817 reviews were duplicated on our website 23 hours ago. Contacted support and Mohamed was absolutely infuriating. He tried pushing the blame on to us for importing the reviews. We have literally been driving for the past two days and have not made any changes to our website or any of the apps installed. He kept telling us to turn off the Shop App syndication setting. Fine, that will remove the duplicates. BUT that will also prevent any new reviews collected by the Shop App from being published. So why, all of a sudden yesterday, did the Shop App syndication become a problem? And why would you try to push the blame on the customer? Nothing was changed on our end.

Retuned Jewelry
United States
About 2 months using the app
Judge.me replied January 12, 2024

Hi there, thank you for your feedback.

Our team has been looking into the issue and was able to find the root cause. Both the reviews from Shop App and from Judge.me should be showing normally now, without duplications.

Our apologies for the duplicated reviews and for making you feel like it was your fault. We will make sure this won't happen again.

April 29, 2024

Great App, The customer care representative Samuel was super helpful. Thank you

Ral Gifts and Hampers
Nigeria
Over 2 years using the app
June 12, 2024

Customer service was so quick, professional, and helpful!

Lovers the Label
Canada
About 2 hours using the app
January 24, 2024

Absolutely fantastic experience!Exceeded my expectations in every way. The customer service was top-notch.I highly recommend it to anyone looking for a reliable and high-performing solution. A definite 5/5!"

HelloKittyHaven
United States
3 months using the app
February 26, 2024

Great software with very responsive customer service! Abderrahim was extremely helpful!

Hoek Home: Furniture, Simplified.
United States
Over 1 year using the app
November 6, 2024

10/10 good job daniel

TrapxJitsu
United States
2 months using the app