Reviews (632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting review rates and enhancing customer satisfaction, which helps increase sales. They appreciate its easy onboarding, customizable review request flows, and integrations with platforms like Klaviyo and Gorgias. The support for media in reviews and mobile-first design are also highlighted. The support team is responsive, and the pricing is transparent and reasonable.
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I've never left a review for an app before but honestly, this one deserves it. We have used Junip for going on 4 years now and they have been nothing but great. It's easy to use, easy for our customers to use, and looks great on the website. Its 100% worth the money. It gets a little pricey when you start getting a lot of monthly orders but honestly, its worth it, our customers love it. If you are wondering if you should get this app to host your reviews, you should.
Wow, thank you for this incredible review! We're so glad to hear you've been enjoying Junip for the past 4 years :)
We have enjoyed using this app- super simple and user friendly! Also great customer service. Leah was quickly able to help me add reviews to our collection pages.
Thanks so much for leaving a review! Glad to hear you're enjoying Junip :)
We've tried a few review apps and Junip blows them all away. Specifically we wanted a review app that worked with the look of our site and they deliver on this. Beyond that, their support is top tier, there is usually always a REAL HUMAN (like Stuart) to help you troubleshoot whatever is going on with any issues you may have. Additionaly they take your suggestions for improvement to heart. The back end is really easy to navigate and I love that there is a built in function to send customers a promo code post-review.
Thanks so much for the kind words! It's awesome to hear you've been enjoying Junip and found our customer support helpful :)
Junip is without a doubt the best and easiest (and best value) review platform there is.
We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization.
It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.
We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.
Malvina was super helpful, jumping on a call and going through our Junip app and integrations to make sure it was working perfectly!!
Thanks again!!!
Can't fault this app. Reviews are really important for our brand, and Junip makes it very easy to gather them. It's a very mobile first format - which makes it super simple for our customers, and has definitely increased our review rate. Really happy with it, and most importantly it's a fantastic platform for our customers to showcase their thoughts and feelings. 5 stars all round!
Thanks so much for taking the time to leave a review! It's so great to hear you've seen an increase in your review submission rate since switching to Junip ☺️
Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!
Thanks so much for leaving a review! I'm glad we could provide you with a great experience :)
Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.
She worked with her team to find a solution that fit our needs perfectly, showing a level of customer care that’s becoming increasingly rare these days. Thanks to their flexibility and support, we were able to recover our reviews seamlessly. Leah, you’ve earned our trust and recommendation.
Highly recommend.
Thank you so much for the kind words and for taking the time to share your thoughts! We really appreciate it :)
We love Junip! I love that our customers can see more specific information so that they can be more confident when making their purchases. Thank you :)
Thank you for the review! 🙏
Junip has enabled us to increase our rate of customer reviews. We use customer feedback in developing new products and the reviews via Junip have been a great help. It is very easy to use and integrate into your Shopify store.
Awesome to hear Junip has helped you gather more reviews! Thanks so much for taking the time to leave us a review and for sharing your experience :)