Reviews (579)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and enhancement of user experience through easy collection of user-generated content. It's noted for its affordability, customizable review widgets, and compatibility with platforms like Klaviyo and Shopify. The interface is user-friendly with an efficient onboarding process. Support is highly praised for responsiveness and professionalism, making it a valuable tool for boosting customer engagement through reviews.

November 9, 2024

Junip is without a doubt the best and easiest (and best value) review platform there is.

We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization.

It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.

L'AMARUE
United States
Over 2 years using the app
Edited November 25, 2024

We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.

Malvina was super helpful, jumping on a call and going through our Junip app and integrations to make sure it was working perfectly!!

Thanks again!!!

Bonny
Australia
Over 2 years using the app
December 18, 2024

We've tried a few review apps and Junip blows them all away. Specifically we wanted a review app that worked with the look of our site and they deliver on this. Beyond that, their support is top tier, there is usually always a REAL HUMAN (like Stuart) to help you troubleshoot whatever is going on with any issues you may have. Additionaly they take your suggestions for improvement to heart. The back end is really easy to navigate and I love that there is a built in function to send customers a promo code post-review.

Bonjibon
Canada
9 months using the app
December 3, 2024

Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.

She worked with her team to find a solution that fit our needs perfectly, showing a level of customer care that’s becoming increasingly rare these days. Thanks to their flexibility and support, we were able to recover our reviews seamlessly. Leah, you’ve earned our trust and recommendation.

Highly recommend.

Seicha GmbH
Germany
About 2 years using the app
December 10, 2024

Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!

Zoomlite
Australia
Almost 2 years using the app
November 5, 2024

A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful.

In particular we like and use:
- Review syndication from our B2C site to our B2B site
- Klaviyo email flows for review requests (including a review event in Klaviyo we can use)
- Product groupings/families for aggregating reviews
- Structured data on reviews like age and skin type for the reviewer
- Easy CSS customization

Overall, really solid and glad I made the switch about 2 years ago.

Bambu Earth
United States
Over 2 years using the app
December 18, 2024

We love Junip! I love that our customers can see more specific information so that they can be more confident when making their purchases. Thank you :)

CENTRED.®
United Kingdom
About 2 years using the app
October 25, 2024

Such a great reviews platform with a solid integration with klaviyo. Boosted our UGC capture rate on review emails by almost 30% with cross device capture.

The Junip team is always very responsive and helpful when building strategies for workflows and helping with selective exports based on products (really hard to get in other providers)

Vessi Canada
Canada
Over 1 year using the app
December 18, 2024

We really enjoy the ease of this app. It helps our customers easily review our products. Meanwhile it helps us keep our reviews organized!

Dr. Ashley Wellness
United States
About 1 year using the app
October 3, 2024

I've been a long-time user of Junip, and I recommend it to every founder who asks. It just works exactly how you would hope it does, and we get more reviews as a result of their sleek review request system. We have used the most expensive options in the space, and we regret not moving to Junip earlier. It is a great value and the team is genuinely enjoyable to work with.

Jambys
United States
Almost 2 years using the app