Reviews (511)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting online sales and increasing customer reviews. They appreciate its affordable pricing, seamless Shopify integration, and user-friendly interface. Features like a non-intrusive review widget, customizable displays, easy review importation, Google Shopping syndication, and Klaviyo integration are particularly valued. Automation of review requests via email is also a standout feature. Merchants praise the exceptional support team for their responsiveness and effective assistance with setup and troubleshooting, enhancing customer satisfaction and review management.

August 30, 2024

Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.

hachiko Berlin
Germany
About 2 years using the app
July 29, 2024

It is a great application. I recommend this to everyone.

As we scaled the program, there were some things that we wish this app had that we needed, like the ability to hide individual images for reviews and deep klaviyo integration. I'm sure the team is working on this but at this time we need to move on.

Vitaly
Canada
Over 1 year using the app
August 5, 2024

Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.

Anchal Project
United States
About 3 years using the app
July 31, 2024

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

Cope & Timmins
United Kingdom
About 3 years using the app
September 5, 2024

Works great for us. Customer service is always there with some quick and friendly help.

sproos!
United States
About 2 years using the app
July 16, 2024

Junip has been a great addition to our Shopify store, enabling us to manage customer feedback and reviews seamlessly. The onboarding process was smooth and easy to follow. The platform has a user-friendly interface that's easy to navigate as well. Any questions or issues we’ve had were promptly addressed by their friendly support team. Also, we've been thoroughly informed about the additional features that can benefit our business. I recommend Junip to any business seeking to streamline feedback processes and boost customer satisfaction.

Milkshake USA
United States
3 months using the app
July 23, 2024

Loox was a beautiful and great platform, but we decided to try something more focused solely on reviews, leading us to Junip Reviews. The transition has been incredibly smooth, thanks to the clean and intuitive interface. The support team, particularly Leah and Robin, made the switch seamless by assisting swiftly with the importation of reviews and setup. Their dedication and quick responses were outstanding. Junip Reviews has proven to be an excellent choice for those seeking a streamlined, review-centric service. Highly recommended!

Jolicare MY
Malaysia
About 2 months using the app
June 19, 2024

Junip is literally everything we wanted for reviews for our small business! Fully customizable creative, affordable, a backend that is easy to use AND set up, AND google shopping syndication (which took some trial and error but the customer support team helped us through everything!) The level of personal support during setup is amazing, Malvina in particular was amazing!

Corpus Naturals
United States
6 months using the app
August 28, 2024

Great review app and the team is very responsive to solve any issues you have. Highly recommend.

US VANTA
Australia
Almost 2 years using the app
August 3, 2024

Marcus and Stuart from the support team were incredibly helpful in resolving a setup issue for our store. Their quick and professional assistance made all the difference, even with time zone differences.

The app itself is user-friendly and has streamlined our review management process. Highly recommend Junip for anyone looking for a reliable review app on Shopify.

Great job, Junip team!

Jolicare SG
Singapore
13 days using the app