Junip ‑ Product Reviews & UGC

Leah was incredibly helpful in resolving the issues I was having with sending review emails to our customers. She quickly identified the problem and provided a solution. Not only did she answer all my questions, but she also explained everything in a way that was easy to understand. Her patience made the whole process smooth and stress-free. On top of that, she followed up the next day to ensure everything was working perfectly.

I've never left a review for an app before but honestly, this one deserves it. We have used Junip for going on 4 years now and they have been nothing but great. It's easy to use, easy for our customers to use, and looks great on the website. Its 100% worth the money. It gets a little pricey when you start getting a lot of monthly orders but honestly, its worth it, our customers love it. If you are wondering if you should get this app to host your reviews, you should.

We have enjoyed using this app- super simple and user friendly! Also great customer service. Leah was quickly able to help me add reviews to our collection pages.

Exactly what you want in a review app. Simple, affordable, great features (w/o it being overloaded), and a clean design. They also have fantastic support (shoutout to Stuart). I've used a couple different apps in the past and highly recommend Junip!

We love Junip. Great customer support, friendly staff. They hold your hand throughout the entire process and make set up so easy. It is a full service app that is very user friendly. Highly recommend. Increases conversion better than most other Apps that we have tried. It is a great way for customers to provide feedback and allow us to ensure a great customer experience.

We've tried a few review apps and Junip blows them all away. Specifically we wanted a review app that worked with the look of our site and they deliver on this. Beyond that, their support is top tier, there is usually always a REAL HUMAN (like Stuart) to help you troubleshoot whatever is going on with any issues you may have. Additionaly they take your suggestions for improvement to heart. The back end is really easy to navigate and I love that there is a built in function to send customers a promo code post-review.

Can't fault this app. Reviews are really important for our brand, and Junip makes it very easy to gather them. It's a very mobile first format - which makes it super simple for our customers, and has definitely increased our review rate. Really happy with it, and most importantly it's a fantastic platform for our customers to showcase their thoughts and feelings. 5 stars all round!

Such a positive experience. The chat customer service was beyond helpful. Leah was the person who responded to my request - I heard back within just a minute or two and I was able to have my problem fixed so fast!!

Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!

Junip has enabled us to increase our rate of customer reviews. We use customer feedback in developing new products and the reviews via Junip have been a great help. It is very easy to use and integrate into your Shopify store.