Reviews (537)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting reviews and user-generated content, which in turn enhances customer engagement and increases sales. They praise its clear pricing, ease of use, and smooth Shopify integration. Features include customizable review widgets and integrations with Google Shopping, Klaviyo, and Gorgias. The user-friendly interface and effective review collection methods are noted, along with exceptional customer support from staff like Malvina, Leah, and Marcus, who provide technical help and strategic advice.

November 19, 2019

Just started using Junip, but really impressed already! The forms are unreal, and as a bonus they also have the Google review snippets too.

bugmugs
United States
9 months using the app
May 18, 2023

I looked into just about every review app out there, and Junip topped the list. After using it for 8 months, we've gotten dozens of reviews on our upstart shop. Marcus and the support team are a pleasure to work with. They really know their stuff, esp. with Klaviyo integrations in our case. Highly, highly recommend these guys.

BHAKTA Spirits
United States
9 months using the app
January 1, 2022

We get reviews with Junip, We are really happy with this service. Help us crate trust with our customers. and to make a more personal shipping experience.

PAPER BOY LIMITED
Denmark
9 months using the app
February 26, 2021

This app is amazing. I got reviews right away from customers in the middle of the night. The interface for both me as a merchant and my customers is modern and refreshing and fully customizable. Their customer service is so quick and helpful, they resolved my issue in 5 mins. 10/10 recommend. I might even make a Tiktok/Youtube recommending it.

Moshi Lashes
United States
9 months using the app
September 12, 2023

The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform.
As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!

Rugged Radios
United States
9 months using the app
May 3, 2022

They were really quick to help me set up and fix issues. I like the app and the design of the emails. Very efficient and painless.

PONYFLO HATS
United States
9 months using the app
April 18, 2022

amazing UI design and easy to use! I just installed this app, I don't have to spend so much time to integrate into my shop theme, everything is very easy to learn. looking forward to getting more app from this company.

Bujo Art Shop
Canada
8 months using the app
Edited November 11, 2022

5 stars for superb customer service alone. I left a review due to some issues I was having with connectivity and showing my review (that I was able to rectify), but the change is my review is based on Marcus C who wrote me MORE THAN ONCE to make sure I felt supported. You don't find that level of support for a business as small as mine. Not only did he offer to support me himself, he left instructions on how to follow up in the future. Things happen, technology fumbles, but customer service goes A LONG WAY with me. Junip has a gem with Marcus C. Thank you!

Lord’s Work
United States
8 months using the app
July 21, 2021

We migrated all our store reviews from Ryviu to Junip and the process was as quick and simple as it comes! Adam was super helpful and efficient in our comms and everything was done in less than a week.

Manukora
United States
8 months using the app
December 23, 2022

Best review app and its not even close. Everyone else's UX is so convoluted (did I spell that right?) but this is not the case with Junip. They also have the best customer support team in the world and so setting up with them was so easy. 20/10 would recommend to everyone needing a Shopify review app. Stuart is specifically a customer support rock star

club.
United States
8 months using the app