Reviews (549)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting review volume and user-generated content, which enhances online sales. It's praised for its affordability, seamless website integration, and features like review syndication, customizable email flows via Klaviyo, and easy CSS customization for brand alignment. The app supports integrations with platforms like Klaviyo, Gorgias, and Google Shopping. Merchants appreciate the customizable review widget that improves site aesthetics without affecting performance. They also commend the user-friendly interface, exceptional customer support, and smooth onboarding process, making it a preferred choice for managing product reviews and UGC on Shopify stores.

Edited November 11, 2022

5 stars for superb customer service alone. I left a review due to some issues I was having with connectivity and showing my review (that I was able to rectify), but the change is my review is based on Marcus C who wrote me MORE THAN ONCE to make sure I felt supported. You don't find that level of support for a business as small as mine. Not only did he offer to support me himself, he left instructions on how to follow up in the future. Things happen, technology fumbles, but customer service goes A LONG WAY with me. Junip has a gem with Marcus C. Thank you!

Lord’s Work
United States
8 months using the app
July 21, 2021

We migrated all our store reviews from Ryviu to Junip and the process was as quick and simple as it comes! Adam was super helpful and efficient in our comms and everything was done in less than a week.

Manukora
United States
8 months using the app
December 23, 2022

Best review app and its not even close. Everyone else's UX is so convoluted (did I spell that right?) but this is not the case with Junip. They also have the best customer support team in the world and so setting up with them was so easy. 20/10 would recommend to everyone needing a Shopify review app. Stuart is specifically a customer support rock star

club.
United States
8 months using the app
June 6, 2022

Easy to setup! Looking forward to my first reviews. The integration appears seamless. I hope it is a breeze for my customers as well.

TRIB A LIFE (TM)
United States
8 months using the app
August 25, 2021

So far I like the app. Haven't explored its full functionality yet so my 5 stars is pretty much overrated. However in terms of the free plan which I've been using, I've definitely been receiving great reviews from my customers based on the automatic product emails. That's definitely a feature that I enjoy. I intend to upgrade to a paid plan and see if that makes a difference in my overall review goals for my store.

Couple's Paradise BS
Bahamas
8 months using the app
November 21, 2021

This app is very easy to set-up and straight to the point. I started getting reviews the very first day I added it to my site.

CELLULAR WORLDS
United States
8 months using the app
June 28, 2021

The platform is easy to use and integrate. Review collection works well and the support staff is great! Recommend them for sure

Tinto Amorío
United States
8 months using the app
Edited August 23, 2021

Easy set up! So far so good. I would like to have more features offered in the free plan but beggars can't be choosers.

KirlyLoxs Boutique
United States
8 months using the app
February 6, 2021

I recently installed this app and its so great and easy to use! Reviews are displayed instantly after you approve and the integration is perfect! Support from the app is quick too Robin from Junip helped me integrate the app to show the review stars. below my product

SECONDSKN™
United Kingdom
7 months using the app
May 19, 2022

I can't recommend Junip enough. We first started with Yotpo, then switched to Okendo but we weren't thrilled with the design customizability nor the ease of review submissions. We switched to Junip and got up and running within days. Their team matched our brand aesthetic exactly and we immediately saw an uptick in review submission rates! I highly recommend.

Smpl
United States
7 months using the app