Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing inventory and manufacturing processes, with features like batch tracking and automated purchase order creation. It provides accurate cost of goods sold tracking, aiding in product pricing. Despite its cost, merchants believe it's a worthy investment due to its responsive customer support. However, they suggest enhancements like detailed reporting and partial shipping or packing orders, which are reportedly being addressed.

September 10, 2021

Since we've started using Katana MPR, life became so much more easier. We've got rid of tons of bulky spreadsheets and ditched time consuming process of reconciliation. With Katana it all happens automatically and in real time. Recently there was useful update of integration with Shopify which syncs changes made in Shopify orders with Katana (wasn't available before), it really helps a lot with refunds and cancellations or any other changes made to Shopify orders. Looking forward to new features coming up soon. I know there should be automated Make Orders - that should be huge deal for us!

Oxford Biolabs Ltd. (INT)
United Kingdom
Almost 2 years using the app
October 4, 2021

We have been using Katana for over 1 year now and have never looked back. It has made our process so much quicker. Would highly recommend Katana and if we have any issues, they are resolved so quickly.

United Kingdom
Over 1 year using the app
October 5, 2021

Honestly, took the entire team VERY little time to learn the process. That alone is HUGE for us. Plus their customer support has been tremendous. We couldn't recommend Katana more!!

United States
About 1 year using the app
February 9, 2022

We have found Katana to be an invaluable program, since the implementation it has streamlined our whole production process, making us more efficient especially with time! It's extremely user friendly and we have recommended to several businesses in our community.

Soap So Co.
3 months using the app
November 26, 2021

Katana is a full featured MRP solution for SMB. Setup was fairly easy and intuitive. The shop floor app is very simple and once some time is taken to get your workflows set up, it's simple for operators to use. I wish there were more item types, or assembly/BOM levels.

Phat Scooters
United States
7 months using the app
February 19, 2022

Katana has saved my business! The level of detail and ease of entering and tracking raw materials has allowed us to saved money and strategically plan for sales and make purchase orders when necessary. I would HIGHLY recommend to anyone that is seeking to manage their inventory and get an accurate and detailed overview of their business.

Crown Elements
United States
3 months using the app
February 9, 2022

I started using Katana because it was simple. There were a few features I wanted that were missing initially, but they came out with them right before I was going to recommend them. Right now Katana has everything our small manufacturing company needs. It integrates nicely with Shopify and Quickbooks. Great, simple features. I'd recommend it to anyone who has struggled with inventory in Quickbooks. This is the solution.

Elemental Air Systems
United States
3 months using the app
June 17, 2021

We LOVE this app! We had to work out some kinks the in the beginning based on our needs but Katana's representatives were very helpful and we got it all figured out. It was a significantly more money than what we were paying with our old system but the extra money has been so worth it for us. It's helped us streamline inventory management, manufacturing orders and inventory orders. Highly recommend!

Essence One
United States
Over 1 year using the app
Katana Cloud Inventory replied July 2, 2021

And we love you back! Thanks for the kind words, and happy to see your business succeed with Katana 🙌

December 16, 2020

Katana has come a long way. This review is as of Dec 2020, so some things may be out of date. Great MRP for small manufacturers. I find that Katana is nice at helping make sure that I keep track of inventory across multiple locations. I think that they are very close to nailing fair pricing options. It would be nice to have a way to add more than 3 warehouses to the basic plan. The support has been great even though it can take a little bit of time to get a hold of someone or hear back. I'd rather have it take 2 days with a great answer than sooner with a poor solution. They take suggestions like any software company should, I just wish they prioritized fixed costs for purchase orders. As of now, you cannot ass shipping costs, duties, insurance, etc to POs for inventory cost tracking.

DIY Kit Creations
United States
About 3 years using the app
Katana Cloud Inventory replied December 28, 2020

Thank you for your feedback.

March 22, 2021

We've been using Katana for a few months and it has massively improved our operations process. It has a number of great features which we couldn't find on other platforms; things like batch tracking and the shop floor app to track assembly times have really simplified what were previously complex processes at times for us. Would recommend this app for any business looking to improve how they manage and track their manufacturing operations.

Phox Water
United Kingdom
About 2 years using the app
Katana Cloud Inventory replied March 24, 2021

Thank you for the review!