Reviews (75)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective abandoned cart recovery and sales boost, highlighting its automated recovery emails and user-friendly interface. The app's ability to integrate with other apps and automate marketing tasks is also praised. Features like customizable emails and viewing products in abandoned carts are noted as beneficial, alongside responsive customer support, making it a valuable tool for both new and established businesses.

Edited October 17, 2020

Love Shopify and all of their add on software options!!!! K.I.T. - K.I.T. Carts work great, very intuitive! -mdp

Mourning Dove Products
United States
Over 2 years using the app
December 9, 2018

Kit reminds me daily with a text that folks abandoned cart. Our recovery is higher than Shopify average

Haven Mattress
Canada
Over 1 year using the app
Edited July 31, 2019

Love this app. Super easy to navigate and use, it's very useful whilst growing my online business.

Stellar and The Chief
Australia
12 months using the app
April 2, 2018

Let us know when someone had left our store with merchandise in our cart. Wish that they could recover some more of the carts.

Yourgardenstop
United States
5 months using the app
April 27, 2021

The app hasent done anything for me. 0 sessions or sales. It states it’s active and running but doesn’t do anything. Wasting money.

The Bearded Craftsman US
United States
4 months using the app
ShopPad Inc. replied April 27, 2021

Hi Nick,

Kit Karts is an application that sends out emails to help recover abandoned carts. Without any newly placed abandoned carts, it won't email your customers.

You can view all abandoned carts and emails that have been sent to your customers directly on the Kit Karts dashboard. Our support team has reached out and placed a test so we can be sure that everything is working correctly.

Please don't hesitate to reach out to contact@theshoppad.com with questions.

-Annette (Director of Customer Success)

Edited October 10, 2016

UPDATED REVIEW**** This app works as promised, but there are some major flaw that have convinced me to look elsewhere. Firstly, the data being reported on the app seems to be incorrect. I attempted to work with support to correct this issue, but there was no support in verifying data. Secondly, you are unable to incorporate pictures into the abandoned cart, and as a clothing retailer, a huge need for us. Asked update updates in future but none were provided. I am decreasing my rating to a 3 star, as pictures a must have for us.

Purchased this app after running the abandoned carts through Shopify with limited success. I found this app through the Kit Virtual Assistant App (along with a ton of other great apps).

As a rapidly growing store, we are excited about the outsourcing of such critical money earning apps, and after one glance at the dashboard upon setup, we realized this app was something we wish we had found earlier!

Cheers to your success,
BuddyLove

Shopbuddylove
United States
3 months using the app
November 1, 2018

never used but they chard me , no support , stay away from this app, try to clam back my money no answer

Giliarto
United States
2 months using the app
July 15, 2020

Great app. The team at Kit Karts super responsive and helpful whenever we have needed to reach out to them. We're already seeing an increase in our conversions using Kit Karts. Highly recommend.

Robindira Unsworth
United States
About 2 months using the app
March 29, 2019

The app has NOT helped me get customers to buy what they have left in their shopping cart. Not happy with it.

BijouxB
United States
About 2 months using the app
December 8, 2017

Love it...easy to use and well whats not to Love

Edeadshop
United States
About 2 months using the app