Reviews (449)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and easy installation, suitable for all technical skill levels. They appreciate the effective customer support, quick to resolve issues and answer questions. Key features like automated marketing tools for abandoned cart recovery and Facebook marketing are highlighted for enhancing customer engagement and boosting sales. Merchants also value the good cost-effectiveness, noting it improves store functionality and revenue without significant investment. The proactive engagement from the app's team and seamless Shopify integration further contribute to its positive reception.

April 22, 2018

So far so good, starting to get the hang of it. Looking forward to learning more with the aim of maximizing what KIT can do for my e-commerce store.

Organicshub
United States
Over 1 year using the app
March 30, 2018

I love this app it makes my job a lot easier..

Vivacious Shapewear
United States
Over 1 year using the app
December 9, 2018

Kit reminds me daily with a text that folks abandoned cart. Our recovery is higher than Shopify average

Haven Mattress
Canada
Over 1 year using the app
February 23, 2019

I was not recovering carts. I read a few articles and wrote the cutest recovery email. Anh loaded it up for me as well as my nifty graphic and helped me out big time! Great customer service!

Nature Reflections
United States
Over 1 year using the app
November 20, 2017

I'm new to the retail world and found that KIT is a great help. Since I have had a little experience now, I find I am using KIT more and more. When I really get the hang of it, I know KIT will be my staple to go to. They have great apps and I am not using the abandoned cart feature to aid me in sending recapture emails. Still finding more and more I can use from KIT and look forward to getting all available from the app.

Two Old Women A Blind Girl
United States
Over 1 year using the app
August 27, 2018

Just installed. Excited to use. I already love kit

Thorobreadz Jeanz
United States
Over 1 year using the app
January 29, 2018

Love it! Perfect addition to my online store!

Shopgracie
United States
Over 1 year using the app
June 13, 2018

great app. just signed up and will comment soon

Pradon Silks
Canada
Over 1 year using the app
March 8, 2019

we have used this app for awhile now and our checkout process is so easy and hassle free .deffinatly recommended for any shopify store

MickyBee tattoo supplies
United Kingdom
Over 1 year using the app
May 15, 2019

I haven't had any drop cart to check out how it is working. I just had your company check it to see if it was installed correctly.

Northwest Detector Sales
United States
Over 1 year using the app