Reviews (209)
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Mimmi has been a superstar from the start. Sorted all our issues and onboarding questions answered in no time. Thank you again!
Thank you UNCU London for taking your time to leave us a great review. We really appreciate it!
Great app, very happy with look/feel on site. Support team are very good with helping with any changes made.
Thank you for the great review Nuevo Club! We're very glad to help make you happy!
It won't work !! I've emailed twice and spoken to someone on the chat, no one can help !!!! I love using Klarna as a customer which is why i wanted it for our website however after over a week of contacting Klarna and no one helping maybe it's time to look somewhere else !!! Not impressed with the lack of support
Hi La De Da Boutique, I'm sorry to hear that you have had issues with our On-Site Messaging app and are not happy with the support you have received so far.
We will be in touch soon to help you resolve the issue.
Contacted the support team 2 times and they are not answering me. Hopefully they see this and help.
Hi Fully Vibed,
We're sorry that you didn't receive great support yet. I see that you store was successfully integrated with Klarna in your checkout yesterday per your first query. Regarding the second query about drag and drop in the On-site message app, I've requested collaborator access to your store just now so that we can debug further. We'll work with you to get everything working well!
The whole Klarna team is prepared and available! I had some problems with the plugin but their team supported me great.
Thank you Tecno Service Veneta for this review. We're very happy to help you and any merchant!
very nice service. give me instant installation guidelines. nice communication person support. nice service klarna.
pramukhimpex - Thank you for your positive review. We appreciate it!
Installed the app but had some issues viewing the messaging on the front end. The support staff were extremely helpful and responsive, addressing my issue almost immediately.
Having Klarna on site has provided our customers with a spread payment option during these hard financial times.
Thank you for the great review Jackson James Clothing. We're glad support was helpful and that Klarna is helping your customers.
I had an issue with the Klarna messaging positioning on my product page when I updated my theme. Very helpful and quick response. Sorted. Highly recommended.
@AlfieReid - Thank you for the positive review. We very much appreciate it.
Nicholas @ Klarna
Great app for highlighting Klarna payment options to potential customers. Set up didn't take very long and great communication and help from Klarna Merchant support when needed.
Hey Hulley Stanway, thanks for the great review.
We're glad that our Merchant Support team were able help get this all set up for you.
Please feel free to get in touch for any support needed in the future.
Never managed to get the onsite messaging to work even after spending money with an external company who also couldn't get it to work.
Hi Reef Aquatics,
So sorry to hear you are experiencing this! We are now reaching out to you to try and get On-site messaging working for you