Klarna On‑Site Messaging

Never managed to get the onsite messaging to work even after spending money with an external company who also couldn't get it to work.

Disgusted with their service! I'm not even going to go into details it's borderline ridiculous. I will be terminating my contract.

Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly support! Thanks a lot, Mimmi! Sincerely, Samoilova Inna

I had some issues when installing but the support team helped me to solve the problem very quickly. Recommend it!

The app works really well for me, and it’s important to promote Klarna and so it works to it’s intended purpose - increasing order value and increasing conversions. App support were quick and helpful!

The best app for payment plan ever. The costumer service is great. Courtney was very helpful. I would suggest this app to everyone. Thanks Courtney for helping me out.

Very frustrating app. It certainly doesn't do what it says on the tin. There seems to me to be so many bugs that need sorting out before this app is any good. I initially couldn't get it to work. The placements were not appearing on the pages I had assigned them too. i.e Product Pages, Cart, Home page etc.. Then all of a sudden they appeared. For some reason I had two product page ads active so I deleted one. That made all other Klarna placement ads dissapear from my site and it hasnt't worked since. It's a nice concept but it does not work with Shopify. Not yet anway. Come on Klarna sort this out. After all it is in your interests if you are wanting Shopify customers. Dissapointing.

Update: I have emailed and received no response. My store is not a development store. It's a real live store.

Was really looking forward to having Klarna available on the site, but the app is buggy and not particularly user friendly. Needs some development, they're missing a trick here.

Brilliant app, and very helpful support team. Thank you for the quick response and kind assistance with integrating it on my store. It works perfectly and saved us alot of time! :)

Awful! Unreliable, took hours not minutes to update live site, so no way to tell how it would look. The manual positioning is inaccurate at best and you can’t see the result of any changes you make for hours. Worse than useless.