Reviews (218)
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Mimmi has been a superstar from the start. Sorted all our issues and onboarding questions answered in no time. Thank you again!
Thank you UNCU London for taking your time to leave us a great review. We really appreciate it!
Disgusted with their service! I'm not even going to go into details it's borderline ridiculous. I will be terminating my contract.
Great app, very happy with look/feel on site. Support team are very good with helping with any changes made.
Thank you for the great review Nuevo Club! We're very glad to help make you happy!
The whole Klarna team is prepared and available! I had some problems with the plugin but their team supported me great.
Thank you Tecno Service Veneta for this review. We're very happy to help you and any merchant!
very nice service. give me instant installation guidelines. nice communication person support. nice service klarna.
pramukhimpex - Thank you for your positive review. We appreciate it!
Installed the app but had some issues viewing the messaging on the front end. The support staff were extremely helpful and responsive, addressing my issue almost immediately.
Having Klarna on site has provided our customers with a spread payment option during these hard financial times.
Thank you for the great review Jackson James Clothing. We're glad support was helpful and that Klarna is helping your customers.
You used to be able to edit css of the element but for some reason it doesn't work with this app anymore.
If they make it so that you can add custom css to the element again I will change the review to 5 stars but for now its pretty bad
Hi! Thank you for your review. Do you mean customizing the placement itself? As this has not been a part of the app but is rather something you can do in the Klarna Merchant Portal. If you are experiencing any problems with this or have further insights to share on this we would love to hear more to improve your experience with the app. You can reach us on merchant@klarna.com or kauppa@klarna.fi. Thank you in advance!
I had an issue with the Klarna messaging positioning on my product page when I updated my theme. Very helpful and quick response. Sorted. Highly recommended.
@AlfieReid - Thank you for the positive review. We very much appreciate it.
Nicholas @ Klarna
Great app for highlighting Klarna payment options to potential customers. Set up didn't take very long and great communication and help from Klarna Merchant support when needed.
Hey Hulley Stanway, thanks for the great review.
We're glad that our Merchant Support team were able help get this all set up for you.
Please feel free to get in touch for any support needed in the future.
Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly support! Thanks a lot, Mimmi! Sincerely, Samoilova Inna
Thank you Samoilova Inna for this great review. We agree - Mimmi is great! Very glad she could help!