Reviews (3,005)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

September 11, 2019

I'm honestly very happy with this app. Easy to use, and assist with our marketing greatly. Recommended!

Allure Shape
Australia
About 1 year using the app
June 14, 2021

I love this app. Easy to use and helpful with staying in touch with customers! I almost always get some type of return when I run my campaigns.

Dope And Dedicated
United States
About 1 year using the app
October 4, 2018

The BEST Hands DOWN!!! I love using Klaviyo. I am using it for all my sites. And I think everyone should to.

Cherish HER
United States
About 1 year using the app
February 27, 2017

Klaviyo is wonderfully feature rich, and one of the best ways we've found to contact customers and create campaigns that actually get results.

For a service like ours, it's important to be able to explain what we do and the benefits of reviews, product descriptions, and even blogs. Klaviyo lets us do that in a dynamic and attractive way. Thanks! https://dynamiccrs.com

Dynamiccontentreviewservice
United States
About 1 year using the app
December 22, 2018

I used this app to make my very first email campaign. Awesome app! The customization is really easy to use as well!

PetFadz
United States
About 1 year using the app
March 5, 2021

Really easy to use, even for small businesses like mine. Very nice templates for emails. Fabulous app.
They've already helped our abandoned cart rate with they already set up email flows.

Familie Geschenke
Vietnam
About 1 year using the app
July 4, 2022

Apart from the random sound of badly mixed ukuleles in the background of there training videos, that stop me from watching them as I can not concentrate, the product is fine. Get rid of the bad music in the training vids.

UPAN USA
New Zealand
About 1 year using the app
November 29, 2021

If you're using Shopify them you must use Klaviyo to communicate with your customers. I've been sending mail since I had to lick and stamp and nothing makes us more money via marking than Klaviyo. And maybe the best part: their flows create an additional 40% more email revenue without having to do anything! That's basically passive income! Pure gold.

Cook Culture
Canada
About 1 year using the app
Klaviyo replied November 29, 2021

Wahoo, what awesome results! Thank you so much for sharing. We're excited to see what the future holds for you + Klaviyo.

October 17, 2023

I have used other email marketing tools...and Klaviyo has ruined me. I can't use anything else, it's simply the best!

The only thing that bugs me is how many people pronounce it "claw-vee-oh"

Nurturing Seedlings, LLC
United States
About 1 year using the app
July 4, 2019

This is the only email marketing app I have ever used but it is very intuitive and they provide detailed help videos if you ever get stuck. Just sent my first email campaign and it was super simple and quick to do.

Ann Barn
United States
About 1 year using the app