Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

October 2, 2022

We have been using Klaviyo for a while now and this app works well for us. Now it does integrate with Loox reviews too. They keep increasing prices though, hence the 4-star

Matcha Cafe Bali
United Kingdom
About 2 years using the app
November 7, 2015

This app has been a true lifesaver for us! The emails are flawless. Able to integrate with mailchimp list. Was having struggles with mailchimp emails and headaches. This app does almost everything you need when it comes down to customers, abandon carts, etc... Love it! 5 stars. Sales from emails sent every time!

The Pynk Store
United States
About 1 month using the app
March 24, 2017

amazing email marketing tool - I strongly recommend giving Klaviyo a try!

Neutralyze Anti Acne Solution
United States
About 1 month using the app
Edited December 23, 2018

My marketing skills are minimal. Klaviyo makes my marketing skills look professional!! Very easy to use, I have just launched a campaign with no difficulty what so ever. Must have app!
Check out www.fitnfly.co.uk

Fit & Fly Sportswear
United Kingdom
About 1 month using the app
December 19, 2019

Klaviyo sucks. overpriced. also their previewer has a bug that makes it so the final email does not always match the content you set up. thanks to klaviyo, we sent an email to 5000 subs with half the text in an illegible white font. they denied any fault on their part once escalated even though the previous rep admitted to the issue. AVOID. use another cheaper service, theyre all the same

LUCYD eShop
United States
Over 1 year using the app
April 16, 2022

Excellent app for the last 2 years but this business of limiting emails hinders the performance of growing stores. They just don't seem to get it you will be resending your emails to the same people who only engage but never buy. After 10+ years of doing this, you need to hit the fresh inbound emails more frequently. I am leaning towards moving on if this hinders my business growth. It seems there are better options now than from 2+ years ago being on Shopify.

quantlabsnet
Canada
Almost 3 years using the app
October 9, 2015

Klaviyo is a great marketing tool, since it encompasses several features that I would otherwise have to cobble together from separate apps. It integrates with your Shopify site and has a workflow feature that will send professional emails to customers at each stage of the selling process. It also has forms for capturing customer email subscriptions. I'm just starting with Klaviyo, but I like it a lot already. Give it a try!

Silverstones Llc
United States
About 1 month using the app
September 19, 2019

Klaviyo is a brilliant email tool. The setup and integration couldn't be easier. For anyone serious about ecommerce - you certainly need to checkout Klaviyo and give it a good look.

LochTree
United States
About 1 month using the app
August 31, 2018

Email marketing? Forget about everything else here's Klaviyo.
Well.... it really kick a...s guys. It's just a lot in there you can do, you'll need time to learn but is really useful.

Dwiss
Switzerland
About 1 month using the app
Edited March 29, 2019

OMG!! Great app and love the templates so easy to use. I recommend this app to generate your emails.

Muah Boutique LLC
United States
About 1 month using the app