Reviews (3,003)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 12, 2020

Klaviyo is great, I recommend it to everyone with an online business. I was using a different animal related software and that was like riding a bike vs Klaviyo which is like driving a sports car. VERY NICE.

Lion & Lamb Coffee Roasters
United States
About 1 year using the app
October 31, 2015

Easy to use and matches my needs for email marketing. Great app for anyone starting out.

Bro Joe
Malaysia
About 1 year using the app
August 8, 2020

This is THE MOST user friendly email service that I've found. I was using Mail Chimp but the features included with Klaviyo are far better and more thorough than Mail Chimp. I love that I can access so many features and create variations.

luvthemama
United States
About 1 year using the app
July 1, 2018

I have been using klaviyo for two years with shopify. The integration is unmatched by any other provider. I have tried dozens of email marketing platforms and klaviyo is light years ahead of the rest.

3rd Eye Opener
United States
About 1 year using the app
June 2, 2021

Amazing customer service! Quick response and I thoroughly appreciate the screen shots of step by steps. Very user friendly and love the intergration with other apps!

Taylor Made Prints
United States
About 1 year using the app
June 8, 2020

Klaviyo has made it super easy for us to send out well designed order confirmations and updates at first and then build out campaigns and segmented post-purchase flows. Designing emails has been as easy as it should be (shouldn't be too easy) and we have not needed any additional onboarding or much support. When we did need support, the team at Klaviyo has been extremely quick and helpful.

Smart Meals 💚
Germany
About 1 year using the app
June 29, 2018

Outgrew Mailchimp - updated to Klaviyo. Klaviyo has exactly what I need to build complex funnels and automations with all the integrated ecommerce and customer data from Shopify. Highly recommended for any Shopify store owner serious about email.

Furls
United States
About 1 year using the app
October 18, 2018

Easily the best email marketing platform for ecommerce. I have tried most of them including the ones that are signifcantly more expensive and Klaviyo is better. Segmentation, abandoned cart emails and the recent capability to visually add flows is amazing. Looking forward to what else they can think of!

Sunglasses Boutique
Australia
About 1 year using the app
April 17, 2020

The best email marketing app ever! I haven't used a better one yet. Super easy to use and integrate!

The Beauty Boothe
United States
About 1 year using the app
October 15, 2015

Great app perfectly built for Shopify! It gives you a great insight into your customer base, allows you to send professional looking emails without any HTML knowledge and setup campaigns easily . Not to mention the support is fantastic.

Zoomlite
Australia
About 1 year using the app