Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

November 4, 2020

I'm a small start-up and I'm using this to manage my email marketing. I really like that the free version has reasonable features for my small email list since I don't have the budget to upgrade to the paid version. I imagine the paid features will be even better once I grow to a point where it makes sense to upgrade.

Shimmersix.com
United States
About 1 month using the app
October 16, 2020

The app seems complex at first, but once you get the hang of it you realize what a great tool it is! The free version of Klaviyo is 200x better than Mailchimp. I really wasted some valuable time using Mailchimp. Never going back.

Vita Vegan
United States
About 1 month using the app
Edited May 8, 2021

Had to spend some time getting to know Klaviyo, but once in, I am now loving everything! So many amazing features that I can't wait to start using.

STUDIO MINI
Denmark
About 1 month using the app
September 8, 2020

Love this app. Such amazing features and once initial set up and templates implemented this app is logical and straightforward in its steps.

Fancify Wall Murals
Australia
About 1 month using the app
December 14, 2019

Best of all email campaigns for now. Goint to learn it deeper. If you are looking for simplicity & clarity - here it is.

ArtStyleBeauty
United States
About 1 month using the app
October 2, 2022

We have been using Klaviyo for a while now and this app works well for us. Now it does integrate with Loox reviews too. They keep increasing prices though, hence the 4-star

Matcha Cafe Bali
United Kingdom
About 2 years using the app
November 7, 2015

This app has been a true lifesaver for us! The emails are flawless. Able to integrate with mailchimp list. Was having struggles with mailchimp emails and headaches. This app does almost everything you need when it comes down to customers, abandon carts, etc... Love it! 5 stars. Sales from emails sent every time!

The Pynk Store
United States
About 1 month using the app
March 24, 2017

amazing email marketing tool - I strongly recommend giving Klaviyo a try!

Neutralyze Anti Acne Solution
United States
About 1 month using the app
December 19, 2019

Klaviyo sucks. overpriced. also their previewer has a bug that makes it so the final email does not always match the content you set up. thanks to klaviyo, we sent an email to 5000 subs with half the text in an illegible white font. they denied any fault on their part once escalated even though the previous rep admitted to the issue. AVOID. use another cheaper service, theyre all the same

LUCYD eShop
United States
Over 1 year using the app
Edited December 23, 2018

My marketing skills are minimal. Klaviyo makes my marketing skills look professional!! Very easy to use, I have just launched a campaign with no difficulty what so ever. Must have app!
Check out www.fitnfly.co.uk

Fit & Fly Sportswear
United Kingdom
About 1 month using the app