Reviews (3,011)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.

June 24, 2020

Great email marketing app at reasonable price for value derived. I have only just started scratching the surface as there's a lot deeper I can go with analytics and insights. They make it really easy to set up automatic flows for communication with customers which is excellent.

Old Faithful
United Kingdom
6 months using the app
June 22, 2022

Great and intuitive app. I'm not sold on the open rate when compared to other services, however the creation and building aspect is best in the biz.

The Furry Nomad
Australia
6 months using the app
December 11, 2021

This app is by far the best email app there is. It for sure is a bit clunky because of how extensive their functionalities are, but their pre-set email flows are a god send. Also, you get to use a lot of the app for free until your email list starts to pick up traction.

The Present Moment Co
United States
6 months using the app
November 18, 2016

It works incredible an much more simpler than other platforms

Amara Beauty
Mexico
6 months using the app
July 28, 2019

Perfect! I've struggled with email campaigns and flows but Klaviyo has made it so easy to setup. I've literally sat here all day creating emails to get my business running like clockwork.

Posh Candle Co.
United States
6 months using the app
February 20, 2020

Klaviyo is hands-down the best marketing app. You can add anywhere from 1-30% of sales from this one app. And with such a competitive price. Definitely 5/5 stars

Bald Barbers LLC
Canada
6 months using the app
April 15, 2016

Klaviyo is the best email/CRM platform we've ever used and we've used a few! The app makes it easy to sync up with Shopify.

Precisionhydration
United Kingdom
6 months using the app
April 8, 2022

Switched over from MailChimp toward the end of last year. It was a very big undertaking recreating all of our email flows, triggers, and templates - but in the end it was well worth the effort. Now we feel like we have a true CRM + Email + Metrics system that allows us to have a much more holistic view of our store and customer that we didn't have before. The ability to slice and dice data is also leaps and bounds better than MailChimp. Finally, even though doing a migration was a PIA, it also gave us an opportunity to re-look everything and button up trigger/DRIP/automation campaigns and fix issues and make things even better.

Doppeltree
United States
6 months using the app
Edited October 17, 2018

I tried several email marketing apps but this is by far the best. It has everything you need to create a great email marketing strategy.
It has integrations, template, stats and so on...

Spazzuk.com
Italy
6 months using the app
February 13, 2022

Very easy to use and set up. getting started with the flow templates was very easy and works well. Great tool to help increase sales

stryvesupplements
United States
6 months using the app