Reviews (2,788)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

April 11, 2020

One of the best email marketing integration app, especially for eCommerce. The pre-made flows are so effective and practical.

Pop Up Life
Australia
7 months using the app
June 2, 2019

Fantastic app! I have been searching for something like this for a long time. It easily lets you build branded e-mail content in a professional format, and allows you to link products from your store directly. LOVE IT!!

RC-N-Go
United States
7 months using the app
April 8, 2021

Easy to use. And helped me a lot in creating my email campaigns. As a new business owner, I am still learning but this app makes my job a lot easier.

Bow & Arrow by Silvia
United States
7 months using the app
October 28, 2020

I found this app through a YouTube channel and decided to give it a try. I love it!!! In the beginning its a bit overwhelming to setup but once I watched a YouTube video that walked me through step by step on how to use it I was off to the races. Before this, I was using MailChimp but definitely prefer Klaviyo better. My emails look alot more professional amd I can do SMS messages and create my website pop-up all from one site, which I love the most!!

Avonel & Rebecca
United States
7 months using the app
November 23, 2021

I LOVE that it is a la carte with the number of subscribers, as you grow so will your budget. And the lives every week are so helpful!!!!, I am grateful for this all-in-one platform!

kissedbybo
United States
7 months using the app
August 7, 2019

I feel as though it's the best email marketing platform that's not fully native in-house code. It takes a bit to get used to but I definitely appreciate the features. The customer support is great. Thank you!

ORGANIC 1 Co.
United States
7 months using the app
Edited August 27, 2019

I've seen this work for other businesses and I am really impressed with the automation and built-in 'thinking' that is done for you, a marketers dream really! Looking forward to building my business with Klaviyo.

Zoe Body
Australia
7 months using the app
April 13, 2019

This app helps me a lot. It is a little intimidating at first because of all the options available, but once you get the hang of it life becomes easier. The most useful app to assist with email campaigns.

Love Me Accessories
United States
7 months using the app
April 25, 2018

Great email marketing solution for ecommerce.

Robautic
United Kingdom
7 months using the app
September 5, 2019

We just started using Klaviyo and the product is easy to use and definitely has all the functionality we need and more. We had a small technical issue after install and the customer service team did a great job resolving the issue. So happy to find a company that has a well thought out product and great customer service!

ChewdUp
United States
7 months using the app