Reviews (2,788)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

July 7, 2014

First and foremost, I have to commend Ed on his personal follow up and the way he goes about it, it is excellent and 100% shows the integrity of the company. Secondly, there free service where they allow you to make your emailer's look GREAT, is amazing. That really made life easy for me, and allowed me to make a much better impression with my customers due to the ability to create simply HTML emailers. I am in the process of testing out their other stuff, as right now from a Newsletter standpoint I am pretty happy with Chimpified and the Mailchimp system, but definitely excited to see how their service can help my business when it comes to these:

- Best in class abandoned cart follow-ups that show items in cart
- Send automated order follow-ups weeks and months after purchase to keep customers returning
- Easily add sign-up pop-ups on your site to collect new emails

Buiced Liquid Multivitamin
United States
7 days using the app
June 10, 2015

Every startup needs to effectively and efficiently automate its system to be successful. I never really expected this level of ease after trying several other email campaign managers. Klaviyo gives you campaign ideas, smooth automation, reliable service and great price rolled into one. My only draw back was when i called and i couldn't get someone right away, but they were able to easily resolve the problem when i emailed. So no harm done. If you want your e-commerce store to be successful, use Klaviyo.

GetBagUp
7 months using the app
February 11, 2022

Best app i have come across to boost revenue and recovering abandoned carts using email marketing.!!

THE COASTAL HABITAT
India
7 months using the app
September 27, 2019

We love this App and use it for all our online e-commerce stores. it's so simple and intuitive. We've had great auto flow results on all three our sites www.elderlycentral.com, www.theparentdiary.com, and www.audiunthearing.com. We would highly recommend Klaviyo to anyone.

elderlycentral
United States
7 months using the app
January 21, 2021

I have zero programming background on anything. This app literally gives our site a whole different level of professionalism. Super easy to use and very hands-off. Love it!

Lucror Global
United States
7 months using the app
August 29, 2020

An absolute business must-have. Integrates seamlessly with Shopify making email marketing easy to set up for beginners.

Exodus Beauty
United Kingdom
7 months using the app
August 14, 2020

I switched from MailChimp to Klaviyo and it's been a great decision. The interface is easy to use, I can easily segment audiences and create campaigns with just a few clicks.

A Game Tennis
United States
7 months using the app
May 11, 2019

This is a very good app for marketing and following up with customers. It has many features that help me in my email marketing. Thank you

Stylish-Accessories
Egypt
7 months using the app
August 18, 2019

Have just created and sent my 1st email campaign using Klaviyo. Straight forward to use and prepare the email. No issues importing my customer list. very happy so far

The Wellbeing Market
New Zealand
7 months using the app
November 24, 2018

Wonderfully easy, intuitive and effective. The other ESPs like the chimp should be like this. Good work, Klaviyo.

Rob Ryan
United States
7 months using the app