Reviews (2,790)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

December 4, 2019

This app will def. give you more re-targeted orders! I just started using it but I can already tell it will probably give a store 15-20% more sales, easily.

Nerd Boutique Co.
United States
3 months using the app
November 24, 2016

Just started with this yesterday. Seems to be a nice app. Takes a little getting used to at setup. Sent out my first email campaign for this holiday season. Let's see what happens.
As I seem to have just over 400 people who I can send emails too, I have sent to about 240 as on the free version I am allowed only 250 emails, I think. Sending to over 250 is chargeable.
Definitely worth a try. Will decide how to proceed after I see the results.

Style N Craft
United States
About 6 years using the app
September 13, 2017

Love this! Specifically designed for eCommerce and it comes with a multitude of awesome templates!

Ashleykaric
United States
3 months using the app
April 18, 2019

Double opt in on free plan means you will have no sign ups. And there is no way around it. If you have a 3rd party sign up form (like Privy) Klaviyo will still send a sign up confirmation request once the address is synced to the list.
I don't mind paying for a good service, but not to a company that messes me up in such a sneaky way. Will sing up for a paid plan elsewhere.

Lyna leggings
United States
About 4 years using the app
August 6, 2018

Very useful, thank you. It is a very useful app.

Graciousbeauty7
United States
3 months using the app
Edited May 3, 2019

I used this app to send a thank you campaign out to all of my subscribers. I love it, very easy to use. I love the support I have gotten from Klaviyo

sweetdynamik
United States
3 months using the app
June 24, 2022

I have been working in Email Marketing for more than 8 years and I think that Klaviyo is one of the best platforms.

Scholl UK
United Kingdom
3 months using the app
April 28, 2023

I have been using this app for long and now I am not able to pay them, to upgrade my plan, we are losing important dates. Emailed them several times with no response.

Diamondrensu
India
About 4 years using the app
September 2, 2016

This is the best app I have used in my store hands down. in 2 weeks i have seen big increase in my email marketing conversions and my recovered carts. The Klaviyo staff has been very helpful, emailing me several times and even calling to check in.

Tiny Tot Trends
United States
3 months using the app
April 2, 2019

very easy transition from mailchimp! id recommend this app over others i have tried! should of started here first and saved my self time

The Fishermans Factory
Canada
3 months using the app