Reviews (3,013)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.

May 11, 2014

All I can say is AMAZING. Worth every penny.

The ZigZag Stripe
United States
5 months using the app
November 7, 2020

We use Klaviyo for marketing to our online AND in-store customers. The integration is fantastic, it can pull in all the items from an abandoned cart with links back to the cart or the specific items. You can feature collections in your emails automatically, segment your customers based on their purchase (or even browsing) history. If you want to speak directly to the people who are shopping on your site, this is the way to do it.

The Good Life Boutique
United States
5 months using the app
September 8, 2020

So happy I switched to Klaviyo. The Shopify integration is seamless. I consider it a must have for any e-commerce business. Highly recommend.

Otiem
Canada
5 months using the app
October 15, 2021

I have used almost a dozen email marketing software, and Klaviyo is the most intuitive, user-friendly of them all.

BudTrainer
Canada
5 months using the app
Edited February 26, 2020

I loved the App. Super features and good prices. Just would like to chat live. Thank you! I always used this app for all my stores

FlipToYellow
United States
5 months using the app
Klaviyo replied February 5, 2020

Hi FlipToYellow. Klaviyo here. We definitely are 100% committed to helping you. You can connect with us at Klaviyo here https://help.klaviyo.com/hc/en-us/requests/new

April 18, 2021

Love this app! Very simple and easy to use. I have set up the SMS service and am so happy with the results so far.

GIFTEQ
India
5 months using the app
December 28, 2020

Great functionality & flexibility. Has been easy to learn to use if you put the time in. I highly recommend it!

BestBodiesforLife
United States
5 months using the app
May 27, 2020

Very easy to use when you dedicate time to know how to implement all features the right way and very intuitive platform.

As in Ads
Spain
5 months using the app
October 24, 2023

Laurel was very helpful with my request for some more customization with flows. Thank you!

Rebecca Hefner Books
United States
5 months using the app
June 25, 2019

Klaviyo is a beautiful email marketing solution for Shopify. The user interface is simple, yet full of just the right features. The data collection allows me to tag and segment my list seamlessly. Finally, the education and support they provide for their platform is some of the best I've seen. So glad I found it.

DOtheDamnWORK
United States
5 months using the app