Reviews (3,015)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.

October 31, 2021

Crazy why klaviyo has only 4.2 not 5+ stars! It will take any business to next level. Always recommend klaviyo to anyone who enjoys creativity and marketing

GUFIT
United States
7 months using the app
June 24, 2020

Great email marketing app at reasonable price for value derived. I have only just started scratching the surface as there's a lot deeper I can go with analytics and insights. They make it really easy to set up automatic flows for communication with customers which is excellent.

Old Faithful
United Kingdom
6 months using the app
June 22, 2022

Great and intuitive app. I'm not sold on the open rate when compared to other services, however the creation and building aspect is best in the biz.

The Furry Nomad
Australia
6 months using the app
December 11, 2021

This app is by far the best email app there is. It for sure is a bit clunky because of how extensive their functionalities are, but their pre-set email flows are a god send. Also, you get to use a lot of the app for free until your email list starts to pick up traction.

The Present Moment Co
United States
6 months using the app
July 19, 2021

Très bien , il faut qd meme un peu de temps pour bien prendre la machine en main .. je regrette juste que la gestion de la langue ne soit pas intégré . par exemple que si le visiteur de mon site séléctionne la langue allemande , et bien que j'ai un trigger qui redirige vers mon contenu écrit en allemand !

Skkil.com
France
6 months using the app
Klaviyo replied July 19, 2021

Thanks for this feedback! We're working hard to localize the experience for your customers when they interact with Klaviyo elements and appreciate hearing what you shared here!

November 18, 2016

It works incredible an much more simpler than other platforms

Amara Beauty
Mexico
6 months using the app
July 28, 2019

Perfect! I've struggled with email campaigns and flows but Klaviyo has made it so easy to setup. I've literally sat here all day creating emails to get my business running like clockwork.

Posh Candle Co.
United States
6 months using the app
February 20, 2020

Klaviyo is hands-down the best marketing app. You can add anywhere from 1-30% of sales from this one app. And with such a competitive price. Definitely 5/5 stars

Bald Barbers LLC
Canada
6 months using the app
March 29, 2024

Excellent sales experience.

Cool Cat Cooler
United States
2 months using the app
Klaviyo replied April 3, 2024

Hey, thank you for letting us know. We will make sure to inform our Sales team!

April 19, 2019

I just started using it and love it so far! Very easy to use, nice templates and great data analysis.

Eco Hilana
United States
6 months using the app