Reviews (3,015)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.

November 12, 2019

i love Klaviyo for its ease of use even for someone who knows little about creative. As a small business owner and an entrepreneur, this tool is must have to grow your email marketing. It also has many marketing automation.

DroneCosmo
United States
2 months using the app
August 14, 2019

I was hearing about Klaviyo from several successful peers, and at the same time, disenchanted with our declining mailchimp performance. I made the switch and WOW to the deep customization. A lot of great tutorials & the platform is very user friendly.

YES Cacao
United States
2 months using the app
January 4, 2020

Extremely user friendly for a beginner. Having just launched my store in October, being a one man team learning all aspects of the business, Klaviyo is priceless for me.

Cullen Wayne
Philippines
2 months using the app
August 18, 2022

I just set up my campaign and when I tried to launch it Klaviyo showed me an error message saying that my price plan could not be sent to more than 500 emails knowing that I had just bought the price plan at 20$. It then shows me the possibility of switching to a package and it was written 0.00$ so I accept and I receive the invoice with 130$ paid... I refuse this payment, please refund me!

EcoPlus France
France
Almost 3 years using the app
September 1, 2020

Phenomenal. Extremely customizable. Wide range of applications. The most impressive application I've ever installed!!!

Supreme Feline
United States
2 months using the app
December 15, 2019

I love love love this app. I use it to help design my emails and its amazing. everything is pretty much pre-thought out for you. All you do is plug in your pics and words.

Babie Hair
United States
2 months using the app
October 5, 2021

Very Easy to navigate and track email flows. Would definitely recommend to another store owner looking for an efficient, cost effective marketing solution.

Exile Performance Nutrition
United States
About 2 months using the app
August 5, 2015

An absolute no brainer for anyone starting a shopify store. There is no other app in the app store that will drive more sales than Klaviyo. Spend the time and set up the drip campaigns and collect the email address and you will increase your revenue, period.

Kawartha
United States
About 5 years using the app
February 17, 2019

Used the app to send newsletters. Love the templates, quite easy to use for beginners like me. Thanks!

SalaamPaperie
Malaysia
About 2 months using the app
April 6, 2020

Have started using Klaviyo this past week and Im loving this email platform. I love that you have a quick snapshot on your dashboard to see how each of your automations & campaigns are converting. It hooks into your shopify store so when you up load your list it segments who your buyers are and who are not. Automations are easy to set up and really like how you go through the setup wizard to upload & define common assets like logo's, fonts & buttons so each communication is consistent in look and feel.

kulture.store
Australia
About 2 months using the app