Reviews (2,439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.
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Clearly some great features on this app but I have found it really painful to get going with. Very irritating "compliance review" meant my account was blocked as soon as I tried to send first emails. Customers have had to wait days for Thank You emails for their orders. Have had to upgrade immediately to disable double opt in and even that is proving difficult to do. Finding it complicated to do basic tasks like send one off emails. Has got my stress levels up - I hope it's worth persevering with!
terrible app, i also unsubscribed and continue receiving emails from them, very frustrating :( grrrrr
Hi there! We'd love to know more about what wasn't working for you with Klaviyo. Our team is reaching out if you're open to sharing more details. They'll also confirm your email address so we can make sure the right email is unsubscribed on our end.
It's crap. We chose Klaviyo because it can create coupons and activate upon sending the email, 22% of the times it didn't work (we have 3 shopify-linked Klaviyo account, all experienced the same). Contacted support, and the problem was never solved, they just say "it's hard to say why it didn't work..." ????? Seriously?
The upside is, the onboarding manager and account manager was very helpful and nice.
So far so good. The experience creating my first email was good. Easy to use templates. I like so far.
The best app I have run across by a wide margin. I installed it while taking the email marketing 101 course and it was super useful. Made a lot of the tasks and objectives WAY easier. This is big.
Very good apps. I recommande it !
Very good! App is very useful and easy to use. You can create templates to copy in shopify and send to customers, or email marketing campaigns directly on Klaviyo!
Great APP, definitely recommended. Many step-by-step guides on how to start email marketing from scratch!
Love this app! Very simple and easy to use. I have set up the SMS service and am so happy with the results so far.
Got my account banned. Contacted them several times via motconvit.ftu@gmail.com and still did not get the final response. Not very responsive support team.