Reviews (3,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.
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As much as they try to make it sound easy...Klaviyo is not easy unless you are an EXPERT. I am not. Support will not provide support unless you pay them. Their videos are not helpful to me. Seems to me that they would assist as much as possible to get you to the level of meeting the must pay. If it were my business with a free level that required payment once a store reached a certain level, I would bust my butt to help that store get to that level.
This is the only email marketing app I have ever used but it is very intuitive and they provide detailed help videos if you ever get stuck. Just sent my first email campaign and it was super simple and quick to do.
It is perfect to do all my email marketing campaigns, the employment for abandoned cars, newsletters and I'm great, I recommend it is very easy to use.
The app its great and easy to use but ill love to have an Spanish version
I use this app to help me send emails and manage my lists of clients. I find it fairly user friends as I'm pretty much a computer dope.
Great app. It is really easy to customize templates in this app. Plus they have a good variety of existing templates. Waiting to try more features.
Extremely easy to use with beautiful layouts. I was a little overwhelmed about sending my first newsletter, but Klaviyo has made it simple.
So far I am really liking the features and ease of use, better than Mailchimp. I recommend it to small business owners.
Constantly disconnects - have had to redo my entire account about 5 times now. However - when it works, it works.
Great email service, very easy to use, and is one if not the best I believe for automation and flows however their customer service needs to be looked at. For a company of this size and the price there asking, live chat should be available to paying customers 24/7 to include customers outside the US. I hope someone from management can view this review and take it into consideration