Reviews (2,453)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

Edited October 2, 2020

Simply the best! We switched from omnisend and find it much easier to work with. Should have gone with my gut and implemented Klaviyo in the first place. Super responsive support as well.

Iron Doggy™
United States
About 2 months using the app
November 26, 2020

It purely and simply makes a considerable difference. After going to war with fb ads and gaining some clients, its good to relax with a trustworthy email marketing tool

MyHolyBasket
France
About 2 months using the app
October 17, 2023

I have used other email marketing tools...and Klaviyo has ruined me. I can't use anything else, it's simply the best!

The only thing that bugs me is how many people pronounce it "claw-vee-oh"

Nurturing Seedlings, LLC
United States
26 days using the app
December 6, 2018

This is topnotch. I tweaked numerous features that come with it; features such as adding products from catalogs. I'm glad I subscribed to Klaviyo.

Finechk
China
About 2 months using the app
March 17, 2022

Best thing I ever did! The data and insights on customers is amazing, and the ease with which I can create templates - O.M.G
Love it!

Bulbul Home
Australia
About 2 months using the app
May 9, 2017

Awesome stats and analytics. Easy to implement. Very nice app. Will definitely recommend it.

Kerefeke
Serbia
About 2 months using the app
April 30, 2019

Very helpful app, made organising my email marketing into "flows" and set times for sending. To create a newsletter this is awesome and makes everything quick and easy. I recommend!

Little Cub Store
United Kingdom
About 2 months using the app
October 22, 2020

Better than Mailchimp, lots of possibilities for customization which really helps when you're dealing with customers in different languages.

Lasclay
Canada
About 2 months using the app
November 28, 2020

Everything you need in an email marketing app. Easy to use, user friendly and has all kinds campaigns and automation anyone could use.

HouseTechy
United Arab Emirates
About 2 months using the app
November 21, 2020

I really love this app, helped me a lot of, will use it in future for sure. Recommend it to others thank you ))

AMBEAUTY
Latvia
About 2 months using the app