Reviews (3,093)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.
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Good Morning. My company, SlipIns is 8 years old and we have been working diligently to increase our national and global awareness as well as increasing sales with the use of various promotional entities. We discovered Klaviyo quite by accident when a customer mentioned that we might try this company for our e-mail marketing and promotion. I was a bit skeptical because we had been using another source with limited success and expenditure of lots of time and energy. We decided to give Klaviyo a try and, much to my excitement, in less than 60 days our sales returns have been exceptional. We have just exceeded a 500% return on our investment using this system. We found setting up the system was easy and when we needed help their people were right there to help. We are not overly tech savvy people and the Klaviyo support people were ready to help us with all our questions and needs immediately which was a huge advantage that sets them apart from the other services. I have to say, if you're in need of help and results using e-mail marketing and promotion Klaviyo is a tremendous resource and we at SlipIns recommend them enthusiastically. They have been fabulous!
This app is awesome. For any e-commerce store it's a must have. I love the flows you can utilize and the recommendations are awesome. Recommended
Very happy with this app, it helps me do everything. From cart abandonment to follow ups. Very simple to use.
So far i love it. it sends the emails just as I want them, and it is so easy to customize your emails. Reporting is great and user friendly. Definitely happy with the app
Bought into Klaviyo and was initially impressed by the claim that we could use it for both our Shopfy store and Amazon FBA etc. It is great with the close integration to Shopify BUT...
Hugely disappointed to find after spending a small fortune redesigning all the emails and flows etc, that Klaviyo only support Amazon USA only. Apparently the rest of the Amazon universe is invisible and unimportant to Klaviyo...
We now have to spend more money in a separate service to support our Amazon UK channel - Not impressed!
I used this app to help send welcome emails. It is easy to understand and use. I think this app is great so far. Thanks Klaviyo!
Michelle
I wish their fee was more reasonable , they are extremely expensive. Gosh $300 for 13k list. Even my whole Shopify account cost $75 a month. Charging that much is ridiculous. Seems like for every 10 sales person they hired, they hired only 1 customer service. Its hideous to not be able reach customer service for a company their size and funding.
Amazing App. The support people are extremely helpful. don't need to be a big time store to get someone on the other side to help you. They are amazing. Need to get this App
Great email solution for those trying to boost conversions with automatic marketing, cart re targeting and all types of automatic flows. The ONLY DOWNSIDE to this email marketing app is that it is VERY expensive compared to just about every other option out there. It does offer some unique features, but none that should really bump the price up this high and it's the only reason I am giving it 4 stars.
It's about triple the price of mailchimp depending on how many emails you send out and how many contacts you have.
I was a bit apprehensive about using Klaviyo after reading some of the 1-star reviews. After looking around, I figured I'd give them a try anyway, so far so good. My advice is to attend the webinars it'll help with an understanding of the platform.