Reviews (3,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.
Refine
-
By rating
Good features in theory but terrible customer service. Good while they're trying to onboard you - with a phone call but no follow through afterwards. It's still opting subscribers in to mailchimp at two points and it automatically opts people in if they pay by paypal. I can't get any follow up help from my original contacts despite emailing several times. I've been trying to fix this for two months now and am no further on.
Hello! Our support team is happy to help debug this issue for you. Keep an eye out for a message from them.
So far so good! I was looking for a more intensive yet easy to use email marketing system for awhile and I'm loving everything about Klaviyo. If you're on the fence, I'd definitely recommend giving them a try!
I'm a small start-up and the free version of Klaviyo really helps me to provide professional looking emails and tools while I'm in the building phase. Totally recommend!
This is absolutely the best tool for my store. I am a very small start-up retail e-commerce and this helped me get my email marketing and customer service process in order. It is very easy to use and my customers love the templates. I love the fact that price for use grows with your business. Great way to retain customers. Keep up the good work.
Its a great App for E-Mail Marketing and the customer support is just amazing. I've got an answer to my Problem in under 1 minute.
seems good so far got me some revenue back.
This app is very easy to use and it's great so far, just waiting for response per my first campaign. Great Job!
Es un poco difícil de entender al principio, pero conforme a la marcha se va haciendo mas fácil, ademas contiene guía sobre todo lo que se puede hacer, eso ayuda mucho, por ahora todo bien
We have uninstalled your APP on Shopify and close the account, why are we still being charged?
I have used Klaviyo since August of 2019 on Big Commerce, then moved to Shopify Feb 2020 and I did have to reset all the flows and anything that was attached to old account at BC but everything works much smoother here in my new home at Shopify. Thank you Klaviyo for making it easy to use your software/App from Abandoned Cart flows to Campaign Templates.