Reviews (3,091)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

February 8, 2019

So far so good! I was looking for a more intensive yet easy to use email marketing system for awhile and I'm loving everything about Klaviyo. If you're on the fence, I'd definitely recommend giving them a try!

Shinkah Beauty
United States
3 months using the app
July 3, 2021

I'm a small start-up and the free version of Klaviyo really helps me to provide professional looking emails and tools while I'm in the building phase. Totally recommend!

GlamGameBeauty.com
United States
3 months using the app
March 9, 2016

This is absolutely the best tool for my store. I am a very small start-up retail e-commerce and this helped me get my email marketing and customer service process in order. It is very easy to use and my customers love the templates. I love the fact that price for use grows with your business. Great way to retain customers. Keep up the good work.

A Whiff Of This
United States
3 months using the app
January 9, 2019

Its a great App for E-Mail Marketing and the customer support is just amazing. I've got an answer to my Problem in under 1 minute.

Xin-Roller
Canada
3 months using the app
March 2, 2019

This app is very easy to use and it's great so far, just waiting for response per my first campaign. Great Job!

ToddyBee
United States
3 months using the app
April 12, 2019

Es un poco difícil de entender al principio, pero conforme a la marcha se va haciendo mas fácil, ademas contiene guía sobre todo lo que se puede hacer, eso ayuda mucho, por ahora todo bien

Pamper Your Pet
Chile
3 months using the app
September 27, 2023

We have uninstalled your APP on Shopify and close the account, why are we still being charged?

Charmkit
China
3 months using the app
Edited February 19, 2020

I have used Klaviyo since August of 2019 on Big Commerce, then moved to Shopify Feb 2020 and I did have to reset all the flows and anything that was attached to old account at BC but everything works much smoother here in my new home at Shopify. Thank you Klaviyo for making it easy to use your software/App from Abandoned Cart flows to Campaign Templates.

Coastal Gifts Inc.
United States
3 months using the app
June 28, 2022

I love this platform! Compared to other email and SMS platforms, Klayvio has the best features and is very easy to use.

Ferne Boutique
United States
3 months using the app
October 26, 2023

New to Klaviyo, and so far it's looking great. The support team is top-notch. A big thanks to Karissa, kindly resolved my flow issue in no time.

Colossus
United States
3 months using the app