Reviews (2,983)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Super robust platform, and very helpful sales team. They setup flows for us, and it was easy to follow their lead. I'm looking forward to optimizing our email sends with this solid platform.
Klaviyo is great the automated flow is easy to set up for a specific email flow and the templates are awesome.
not user or beginner friendly at all. the tutorials are very long winded and dont offer much help. I dont see how this app has the rating it does. very difficult and confusing to set up
So far so very good. The app is working flawlessly and doing what it's supposed to do. I'm very happy with Klaviyo right now and still testing it within my store and looks very promising..
Intend to update this review on further testing. Kudos Klaviyo team!!
Great apps, improve my marketing email. Boost my sales and sales funnel. Really recommended for newbie
I just created my company's first email with Klaviyo, and am happy with the way it came out. Looking forward to creating more.
I had created a newsletter signup bar on top of my site with Klaviyo a couple weeks ago, but just noticed it has mysteriously disappeared, although I hadn't taken any additional actions on it.
Customer service is fast and resolved my issue
Hey there, very happy your issue was resolved quickly. If you need anything else, you know where to find us. Thank you for the review.
Really easy to set up, account manager contacted me to help with any questions I had, great tutorials on the academy. Brilliant app!
I had an issue late on Friday night. I contacted my sales rep and he came through in a big way. Customer service is top notch! The app works great and we here can wait to start diving deeper into it. The app is very user friendly.
I would highly recommend using another app. This one is horrible, I got this set up luckily under the free plan and I went to use a test email that I sent to myself and my account was disabled. I reached out to customer service to find out why and got some robotic answer.
The only thing I can think of is the fact I sent out two TEST emails to myself, which I still have yet to receive, and got disabled. What bothers me most about that is in the statement they sent me about anti-abuse is. They stated "You may receive performance alerts and warnings from us", I never received any notice, when I asked the customer service rep, if you can even call it customer service, I still have not gotten a response from 12 hours ago. I will be deleting from my store and using another app.
Thanks for the comments and we're sorry to hear you've gotten locked out of your account. It looks like the team has reached out, but needs you to respond to the latest email so we can get you back up and running.
Thanks!