Reviews (2,764)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

March 1, 2019

Amazing tie into customer behavior and ability to market to our customers. Seeing behavior in realtime and ability to schedule variations . WOW!!!

Carolina Metal Masters
United States
10 days using the app
June 29, 2020

I was looking for an app that would help me with my email marketing and I found Klaviyo. The ease of using the app is awesome simple yet structured in a way for beginners as well. I really like this app a lot I was able to send my first email marketing campaign, now I am just waiting for the results. Thanks Klaviyo for making my life easier with your app.

ecartzz
India
10 days using the app
October 25, 2019

This app is a game changer. I was a bit overwhelmed at the start, but it didn't take me long to work out how it all works. I highly recommend it because it will help you to automate your lists and send out professional-looking emails to potential customers, or existing customers. Almost forgot, their support team is GREAT!

XtremeTeez
Japan
9 days using the app
July 17, 2020

servizio clienti impeccabile, veloce e molto preciso. Mi ha aiutato tantissimo a capire certi meccanismi e a far funzionare correttamente l'integrazione con Shopify (purtroppo si bloccava).

BellaNaturale Bio Profumeria
Italy
9 days using the app
April 28, 2022

I was immediately banned from the application without explanation, and when I prove to them that my application respects their conditions, I mysteriously get no more answers. This is an amateur service, move on and look for other applications that will be better.

Crypto-secrets
France
9 days using the app
Klaviyo replied April 28, 2022

Hi there! Unfortunately at this time, we do not allow cryptocurrency related products, services, or content on Klaviyo. Our acceptable use policy is here: https://www.klaviyo.com/legal/acceptable-use-policy.

September 12, 2020

The team is very helpful. Had a few glitches but they fixed it quickly. The team is very helpful. Had a few glitches but they fixed it quickly

Boutique Society fam
United States
9 days using the app
July 4, 2023

It sucks. Seal the number for no reason. Can't login. Have to pay to communicate with customer service online. No way to log in how to pay

GW.leather
China
4 days using the app
Klaviyo replied July 5, 2023

Thanks for your feedback and sorry to hear that you are having trouble accessing your account. Please fill out the form on this page and choose "account access."

https://help.klaviyo.com/hc/en-us/requests/new

Thanks!

April 16, 2019

I used this app to boost my audience sales.Best app to get in touch with your loving customers.
@www.oyadrive.com

OyaDrive
India
8 days using the app
November 27, 2020

So far so good! I've never used an ESP before and there's definitely a learning curve for newbies but they offer phenomenal support to make things easier.

Aeonic Skin
United States
8 days using the app
October 6, 2021

good app and the online chat is really usefull , great service quick when you paid minium fees for subscription

Precision EFI
Canada
8 days using the app