Reviews (2,975)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

February 23, 2022

I love the option of setting up flows and being able to go straight to the app from Shopify. We're moving off of our beloved Mailchimp to give this a proper try.

VERO Watch Company
United States
6 days using the app
February 23, 2022

Klayvio is a great app. It is very easy to use. It also integrates well with other apps like Social Snowball.

Kiwee
Canada
6 days using the app
September 27, 2023

We have uninstalled your APP on Shopify and close the account, why are we still being charged?

Charmkit
China
3 months using the app
Edited January 15, 2020

SOLD - I needed to send emails to a group of customers who bought a specific product due to an issue and this app made it possible and simple to do. I tried a competing service before Klaviyo because the reviews made me nervous but gave it a shot because the other one didn't have the functionalities I was looking for. But the features sold me and any questions I've had so far they've answered promptly...so two thumbs up!

Clive and Bacon
United States
6 days using the app
November 28, 2019

Best email marketing app! Way Better than other mailchimp or Constant Contact. 10 out of 10 would recommend this app!

Two Hearts Equine Boutique
United States
6 days using the app
April 20, 2021

need coding experience, the worst customer service of my life. they won't help you AT ALL, they are slow to respond, and just refer you to the help center to figure it out yourself. The userability of the forms are also problematic as when using it, it would double up my logo and they were unable to help me resolve the issue

Sognatore Collection
United States
3 months using the app
June 18, 2021

love the app. Very helpful and easy to manage. Very smart app with creating campaigns and organizing contacts.

Smallsteps.green Store 綠印生活坊
Taiwan
6 days using the app
February 18, 2015

Very good Shopify integration. Love it! Used to use Aweber, but it is no comparison.

Flow Kimonos
United States
6 days using the app
April 5, 2023

this app is the least intuitive thing ever. the design team was extremely lazy with the set up.. so many things that just dont matter you have far too much control of and the most simple things that do matter you dont have control or was just designed in a terrible way..

Free Spirit Outlet
United States
6 months using the app
September 17, 2020

So far so good. I feel like there's so much I can do with klaviyo and still exploring it all, but it's pretty intuitive and just have to get creative!

Senors
United States
6 days using the app