Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

October 9, 2015

Works great and has many useful tools for newsletter execution! Integration with shopify is very in depth.

Ivy Hosiery
United States
Over 2 years using the app
February 25, 2022

Estoy usando Klaviyo y me parece fantástico, fácil de usar, la recomiendo 100%, la sincronización con Shopify es facilísima de hacer.

VirtualMe.co
Colombia
Over 2 years using the app
January 25, 2016

This is a fantastic and easy-to-use app that allows one to create beautiful and effective email marketing templates and campaigns.

Sahara Tea
Canada
Over 2 years using the app
May 7, 2014

We are newbies to the e-commerce scene, however Klaviyo has helped level the playing field for us by providing the tools necessary to compete in today's marketplace. As a sole small business owner with an expertise as a medical practitioner, I need tools that I can understand and don't need a "programmers" degree to facilitate. Klaviyo does the job! Thanks Shopify for introducing us to such a great partner! ~ valerie

Wellness Marketplace MD
United States
Over 2 years using the app
December 4, 2015

Simple, easy, versatile, user friendly, and so much more!

Advct Shop
United States
Over 2 years using the app
May 8, 2013

Great, convenient app for enhancing the appearance of e-mails sent through Shopify such as the order confirmation and shipping notifications! Easy to use and integrated in a manner that is also simple to understand. Awesome, quick-responding customer service. I use the free version which allows me solely to edit Shopify's email templates but have heard good things about the other plans as well. Definitely recommend!

Midori Bikinis
United States
Over 2 years using the app
September 12, 2016

We've made some good decisions with our business. This was the best.
Plus, we assume their support people are incredibly attractive.

Think Crucial
United States
Over 2 years using the app
February 19, 2019

Super application gratuite pour l'automatisation d'envois et le suivi de la liste d'abonnés. Utilisation facile et précise

Chou de Chic
France
Over 2 years using the app
October 18, 2021

I use Klaviyo for email, but it would be great to get to use the SMS instead of having to have another app for it, but overall, I like it and I like that customization of audiences and list, etc. I like the built-in flows as well. Makes my job easier.

Bea's Bayou Skincare
United States
Over 2 years using the app
Klaviyo replied October 19, 2021

Hi Arielle, thank you for sharing your favorite parts of Klaviyo. To achieve your goal of a simpler workflow for multi-channel marketing, we recommend utilizing Klaviyo’s own SMS solution. Doing so allows the two channels to work together for even greater success, and it makes your job even easier! I'll have a member of our team reach out shortly to start the conversation and answer any questions you have in getting set up.

February 12, 2016

Great App really helped make our html automated e-mails look fab! www.saladdaysonline.com

Order Salad Days
United Kingdom
Over 2 years using the app