Reviews (3,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.
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I really enjoy this platform, I find it very helpful and love the analytics.
Very very good App, I can just recommend really.
They an amazing customer support.
Facil de usar
What a terrible tool. Their customer service is awful. I had an issue with a payment, and my account was suspended. When I tried to contact them to process the payment again, they kept redirecting me to their virtual assistant, Kira, who only provided online articles for me to read. I realized they would never help me through that method, so I reached out to the support & success email accounts. Their response? They said they couldn’t assist me and told me to contact Kira! I couldn’t believe it... I was trying to settle my account, and they never responded.
Of course, they had no problem charging me for the current month's plan, but my account remained suspended due to an invoice that couldn’t be processed months ago. I absolutely despise companies that grow and aim to "automate" everything, completely neglecting their customers and failing to provide real ways to communicate and resolve issues.
Very disappointing, Klaviyo. Terrible experience.
Great App!
Es una herramienta muy útil. La asistencia a cliente es rápida aunque es a través de email, hay que esperar que te envíen la respuesta sobre la solución a cualquier duda, sugerencia a problema existente mediante email. Me encuentro a los inicios de la integración y hasta el momento todas las dificultades que he encontrado en el camino, las he ido solucionando con el equipo de Klaviyo. Recomendada!
Nos alegra saber que has encontrado útil nuestra APP y que el equipo de Klaviyo ha podido ayudarte a resolver tus dudas. Si en algún momento necesitas más asistencia, estamos aquí para apoyarte en cada paso de la integración.
Very easy to use. Great tool.
Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.
This app takes the win for email marketing - Great customer support and very pleasant UI to work with
Thank you so much for the great review! Will make sure to pass this over to our support team.
El mejor software the Marketing & SMS para trabajar con Shopify. Atención al cliente de diez. Impecable.