Reviews (2,987)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 19, 2024

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LICTOY STORE
Brazil
11 days using the app
March 4, 2024

Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW.

I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.

Big Boss Print
Hong Kong SAR
Over 1 year using the app
May 15, 2024

Easy to use and track the performance of my business.

Centa1 Med Kits
United States
10 months using the app
March 25, 2024

A great app, it seamlessly blends the newsletter and e-commerce together without any glitches.

Otte New York
United States
10 months using the app
Klaviyo replied April 3, 2024

One email at a time! Glad you are having a great time using the APP and being able to connect with your customers seamlessly.

May 14, 2024

Super helpful support team and community. Powerful features. Highly recommended!

HOME ART HAVEN
United Kingdom
4 months using the app
February 29, 2024

This app is so easy to use, great integration with Shopify and the customer support is amazing! Luan from Klaviyo has recently helped us and he has been superb!

CanineCraftsUK
United Kingdom
10 months using the app
June 12, 2024

Nice app !

Belucci
Netherlands
4 months using the app
May 21, 2024

20% extra revenue just from flows.

Tsau Kakao
Estonia
3 months using the app
April 22, 2024

Happy to recommend this app. Very versatile and the people on the Help Desk are very supportive.

World History and Mythology
Australia
8 months using the app
Klaviyo replied April 24, 2024

Thank you for your review. Our support team is the best!

May 16, 2024

Awful so far. I signed up less than a week ago and have had challenges at every turn. I've reached out several times and logged multiple support tickets and either I figure out a workaround before support responds, they don't respond or they respond with information that has absolutely nothing to do with the subject of my ticket. I have already started exploring competitors to see if they are easier to use and offer support. I am giving Klaviyo two weeks (one more to go) before making a decision.

Pinch Dab Dash
United States
7 days using the app