Reviews (2,987)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited April 28, 2024

I was urged by one of their Affiliates to add this to my Shopify. I Added it created my flows then they disabled my account. I do not owe money that I can see as there isn't anything showing it. I have not even used them to send an email....Do not support Fiverr people adding this app. I contacted support and they couldn't help. Spending a lot of money on an app that you can't use is a bad company investment

Go hard Gaming Discord-Iron Phoenix GHG
United States
15 days using the app
Klaviyo replied April 24, 2024

Hello there, connect with our support team. https://www.klaviyo.com/support we can look into this further.

February 14, 2024

When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!

Nimbus
Australia
8 months using the app
Klaviyo replied February 21, 2024

Hey there, we love hearing this!

January 9, 2024

Using Klavyio since years and the features and support is absolutely great. A big recommendation!

Beyond Nutrition
Luxembourg
Over 3 years using the app
Klaviyo replied January 11, 2024

Thanks for being a loyal Klaviyo user! Your big recommendation means a lot to us!

February 20, 2024

Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.

Lucin Organics
United States
12 months using the app
May 21, 2024

Its a wonderful application most recommended.

Siya Fashion
United States
6 months using the app
October 27, 2024

ty

Gate Of Heaven
Israel
About 8 hours using the app
May 25, 2024

SETUP WAS EASY TO FOLLOW

Strictly-Spiritual Gifts & More
United States
4 months using the app
Klaviyo replied May 28, 2024

Thank you so much for the review, our UX is really the best.

May 24, 2024

Great APP TOP OF APPS!

Balloon Events
Romania
5 months using the app
May 13, 2024

Really simple to use and love the flows

Apothekelly
United Kingdom
5 months using the app
February 4, 2024

Is it really possible that you are email marketing template provider and I need to customize email footer for every single flow? I mean talking about saving time and doing things better...

Foerge
United States
About 1 year using the app
Klaviyo replied February 6, 2024

Hello, we understand the importance of saving time and ensuring efficiency in your email marketing endeavors. We'd like to inform you that customization options are indeed available within Klaviyo to streamline your workflow, by using a universal block (https://help.klaviyo.com/hc/en-us/articles/115005413888)

Should you encounter any challenges or have further questions, please don't hesitate to reach out or head over to our Help Center Articles, Community Page or Academy.