Reviews (2,989)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 1, 2023

The team went of their way to help address our issue. Nicely done!

FOOPE
Canada
Over 1 year using the app
December 22, 2023

Die beste E-Mail Marketing App für Shopify!

gesegnet
Germany
Over 4 years using the app
May 30, 2024

easy to use

The Kick Company
Ireland
Over 1 year using the app
January 12, 2024

A must-have for marketing with shopify

Becker's Best Shoes
United States
About 3 years using the app
Klaviyo replied January 23, 2024

We couldn't agree more! Thank you for the review!

June 10, 2024

Very good app

MinChill
Vietnam
About 2 months using the app
May 23, 2024

Easy to use!

MNC Candle Co.
United States
Over 3 years using the app
September 17, 2024

Easy to use. It's an absolute necessity for any serious online business looking to scale.

Sunbray
Australia
April 13, 2024

Beware of the money grab that is bot accounts created by Klaviyo. They somehow bypass shopifys reCAPTCHA feature and Klaviyos own form requirements for new account setups.

Exxtended Image
United States
About 2 years using the app
Klaviyo replied April 24, 2024

Hey, thank you for getting this to our attention. Can you please set a support ticket, so we can better assist you. https://www.klaviyo.com/support

March 4, 2024

As a seasoned e-commerce founder with nearly 1 million in sales, I strongly advise against using this app! Over the past four years, we dedicated ourselves to building an extensive subscriber list, fine-tuning our flows, and collecting valuable data. Shockingly, Klaviyo disabled our account without any prior notice. When we inquired about the reason, they pointed to a high bounce rate in one of our campaigns.

Despite our earnest request to reopen the account and our commitment to reducing the bounce rate, Klaviyo insisted on its permanent closure. The fallout is devastating – all our meticulously crafted flows, crucial data, and the carefully nurtured subscriber lists have vanished. It's crucial to be aware that this app can swiftly disable your account, even if you've been a loyal customer for four years. My recommendation: steer clear of this app and opt for Mailchimp or Omnisend for a far superior service.

Buvanha DE
Netherlands
7 months using the app
April 5, 2024

One of the best.

Sabbatical Beauty
United States
About 8 years using the app
Klaviyo replied April 8, 2024

Thank you for the 5-Stars!