Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

May 28, 2019

I really love this app for my Shopify store. It not only is easy to navigate and make my own emails, but it is so helpful in my learning process as a new eCommerce owner.

Vintage Vibe Fashion
United States
11 months using the app
October 7, 2020

Good email system that is easily integrated into my ecommerce site https://buffaloscents.com Love the features of being able to setup different automated communications.

Buffalo Scents
United States
11 months using the app
June 20, 2022

I used mailchimp for years but switched over to Klaviyo 10 months ago and couldn't be happier. I've learned so much about automated flows and segmentations from their blog. Can't recommend enough!

Nook Vibrant Kitchen
Canada
10 months using the app
Edited August 10, 2019

First time using klayvio and I am impressed! Very easy to use and user friendly. Didn't know anything about klayvio, but jumped right in and created a campaign with ease.

eunray
United States
10 months using the app
April 8, 2014

Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!

Todd Snyder
United States
10 months using the app
July 11, 2018

We've used Mailchimp, Campaign monitor, Constant Contact, but Klaviyo is in a league of its own! Amazing app for sending bulk emails and also for setting up flow sequences.In particular it's Shopify integration is far superior which make segmenting customers so easy. For example, if your want to send a sale promo email but exclude customers who have purchased in last 30 days it's extremely easy! Fantastic app - highly recommended.

Oco Uk
United Kingdom
10 months using the app
June 19, 2020

I've been discovering Klaviyo for a month now. What a wonderful program it is! You can cleverly arrange the program for different marketing purposes. A must have in your business!

Rasara.nl
Netherlands
10 months using the app
December 17, 2021

Klaviyo is by far the best ESP you can use for ecommerce. It is incredibly intuitive, allows you to see all of your customers data, and has the most opportunity for segmentation that I've seen to date.

Teddy Flynn's
United States
10 months using the app
November 8, 2021

I am in awe! I just switched from ConvertKit to Klaviyo and the difference is night and day for a product-based business like mine. Suddenly, everything I've been wanting to do with my email list is easy instead of a struggle!

VanDuinen Studio
United States
10 months using the app
November 21, 2021

I absolutely love Klaviyo! Awesome customer service and most of all I love their automated emails and marketing templates. Very easy to use as well.

Mon Paradis
United States
10 months using the app