Reviews (2,989)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited June 7, 2024

User friendly

Mofi Clothing
United States
Over 2 years using the app
Klaviyo replied April 24, 2024

Thank you for the 5-stars

April 15, 2024

Amazingly simple and efficient system

Outrank Brand
United States
Over 1 year using the app
January 27, 2024

Amazing email marketing software
Make all marketing super easy and smart

vikingsly
Israel
3 months using the app
Klaviyo replied January 30, 2024

We agree, and thank you for the review!

May 12, 2024

Amazing app

BlazePod
Netherlands
About 4 years using the app
Edited November 5, 2024

Essential. We love it.

Moana Road
New Zealand
Over 1 year using the app
May 20, 2024

Extremely helpful Customer Service Team

s1ck-shop
United States
16 days using the app
November 23, 2024

Love Klaviyo with Shopify and the support staff!

Tusk
United States
February 19, 2024

SCAM beware, these are scammers. The Email distribution service did not work for me and I deleted the application because it did not work. And then a surprise arrived - in the new month the money was written off from me, although I had deleted the application several weeks ago.

They refused to answer my request to return the money, but it turns out that the application company has nothing to do with the company that collects the money (a fraudulent scheme to not return the money) and even if you deleted the application, they CONTINUE TO CHARGE money from you even if the application is deleted. You need to go to the service and cancel the tariff plan there.

When I asked to return the money, they told me that they would not return it even if I had not deleted the application and did not use it, because in the new billing period the money was withdrawn. (FRAUDERS)

Guys, avoid these scammers, the mailing didn’t work, although I followed all the setup instructions and replaced the automatic mailing from SHOPify with Klavio in the settings, I also did the same / but this is the technical side

And the fact that they continue to write off money even after deleting the application and do not want to make a refund is fraud at its fullest.

iPad Planner
Ukraine
About 2 months using the app
Klaviyo replied February 21, 2024

We appreciate your feedback, our support team is reaching out to you directly to continue this dialogue.

January 18, 2024

Meiner Meinung nach das beste E-Mail Marketing Tool. Auch der Support ist sehr kompetent und hat uns in allen Belangen super unterstützt.

SNYCE
Germany
12 months using the app
Klaviyo replied January 23, 2024

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie unser E-Mail-Marketing-Tool als das beste betrachten. Wir sind erfreut, dass unser Support-Team kompetent ist und Sie in allen Angelegenheiten hervorragend unterstützt hat. Wenn Sie weitere Kommentare oder Vorschläge haben, teilen Sie sie bitte mit uns. Wir schätzen Ihre Unterstützung!

June 1, 2024

All good.

Schnurr & Schluck
Poland
About 2 months using the app