Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

September 13, 2018

It is easy to use and provide great tools. I have been using it for a while. It collects emails on my webpage with a form and I have all of them saved to access.

Baby All Shop
United States
10 months using the app
November 6, 2020

I am not genius nor am I a business mogul but this app has turned me into a great business woman. I have learned so much, they have a lot of written instructions as well as videos if you want to do something and you don't know how to. You need this app if you want to progress in you business.

Kyezir
United States
10 months using the app
July 17, 2017

Has it's hitches, but once you set everything up, it's ready to go. Click, add, send. I've tried contacting support a few times, but never got any responses, but that's cool, I eventually figured it all out.

Sacred Life Spirit Shop
United States
10 months using the app
November 23, 2021

Anybody serious about succeeding with e-commerce needs this apps plain and simple. You can do so much interacting with your customers it's insane...

GOFAST RACER
Canada
10 months using the app
June 7, 2019

This app is very user friendly and makes my life so much easier to automatically send emails to my subscribers.

7th Loyalty
United States
10 months using the app
Edited December 29, 2020

I use this app to send out an email campaign to my new and returning subscribers and I love it and it is easy to use.

Dulled Up
United States
10 months using the app
February 22, 2020

Amazing app, has it all.
i just wish i could afford the full version!
but ill continue using until something else comes along

Rabid Clothing
Australia
10 months using the app
October 14, 2019

It took a little time to get accustom to the features and navigating; HOWEVER once I did - this is GOLD!! I curate clothes - I'm supposed to be dramatic :) It has helped me increase my potential reach. The analytics and segments are easy for me to read and interpret. I look forward to a long and fruitful partnership. ~ K. LaMoura

K. LaMoura Boutique
United States
10 months using the app
September 2, 2020

Best app to start email marketing and get order without to pay in the beginning. I started sending email for the first 50 clients

easymakeup
France
10 months using the app
January 17, 2020

Perhaps a little early to give a full review as this is a recent installation. However, Klaviyo is already hitting a lot of the right boxes. After trying out several marketing automation systems, I finally found one that allied ease of use, slik design, friendly interface, relevant help tips, and features. To be continued...

Caffeine Recharge
United States
10 months using the app