Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

November 12, 2021

This app has helped our brand expand our email and SMS marketing efforts all in one place. Happy with the service and relatively easy to use for an experienced email marketer.

Mod + Jo
United States
9 months using the app
April 25, 2020

I used to use Mailchimp, but started to check these guys out and holy-shit-balls Batman!! This is way, way, better than MC!!
A fantastic app, so easy to use and integrates seamlessly with your store even down to product order status for customers, which is just awesome!!

Thank you for such a great app!!

Zero Waste Co
Australia
9 months using the app
August 6, 2020

I used this app for my first email campaign and I really love it! It is so easy to work with it and it gives me more confidance with my email marketing!

Plamenna
Bulgaria
9 months using the app
April 4, 2014

Excellent tool. Excellent support team. I strongly recommend it!

NUVULA
United States
9 months using the app
Edited November 17, 2019

We have been using Klaviyo on HippieShop.com since we migrated to Shopify Plus. It's a really powerful app and very help in creating email campaigns and flows which currently account for 12% of our total sales. The built in flow templates were easy to set up and basically pay the monthly fee the app with no extra work. Great investment, give it a shot!

-HippieShop

HippieShop.com
United States
9 months using the app
August 1, 2022

This app allows me to successfully create a lasting relationship with my customers with all its features! I highly recommend this app!

undsptdla
United States
9 months using the app
July 26, 2020

Klaviyo is an amazing App.Simply love the automations.Kalviyo is the perfect solution to the ecommerce email marketing.

Rex Buzz
India
9 months using the app
October 18, 2019

So far so good, I use this app for my email marketing and so far have not failed me, I hope this continues

Australian Variety Store
Australia
9 months using the app
June 17, 2020

Klaviyo has proved to be a phenomenal platform for our email marketing program. The UX exceeds other providers we have tried, the reporting is excellent, and the customer service is prompt. For e-comm businesses focused on conversions, Klaviyo is really top notch in the ESP industry.

Copper Bottom Swim
Canada
9 months using the app
September 13, 2019

This is so much better than mailchimp! I use it a lot and get great results - I used the free version for a while - but was soon convinced the pretty heavy price plans were worth it!

www.remixd.co.uk
United Kingdom
9 months using the app