Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

November 29, 2014

This is by far the best e-commerce marketing automation system that I've seen on the market. The online marketing industry has Infusionsoft and the e-commerce industry now has Klaviyo .. it really is a must have for shopify.

MarianoFoods.com
United States
9 months using the app
April 16, 2020

Great App, easy sync and ready to work! This is exactly what I was looking for.
With Klaviyo you set up and sync your Shopify account in 5 minutes and you start sending emails, setting up pop ups and anything else to increase traffic and sales in your store.

prettiandpunk
Mexico
9 months using the app
December 12, 2021

I use this app for email marketing and email acquisition. It's great once you know how to use it. They only thing I had an issue with was actually learning how to use it and understanding the tools, which is a lot!! Nice to have a tutorial.

Oya Luxe
United Kingdom
9 months using the app
July 13, 2020

excelente app me a funcionado de maravilla en mi pagina web muy facil de usar y el flow de carritos abandonados me a redituado en mi tienda volviendo a captar nuevos clientes

beauty anissa
Mexico
9 months using the app
July 27, 2021

Best mailing program there is. Many clients that abandoned their cart ordered after receiving a automatic email with us.
Klaviyo has many options for integrations making it a very smart way to inform your customers about recent events about their order. Using RUSH for shipping email integrations.

Lifeheks
Netherlands
9 months using the app
April 11, 2020

This app is great and easy to navigate it helps me so much with marketing and making sales! I'm so glad that I downloaded Klaviyo

Girls Just Wanna Hustle | Clothing & Accessories✨
United States
9 months using the app
March 25, 2020

The best email marketing app for Shopify! Anyone leaving a bad review is just in experienced. This app is easy to comprehend, and you can set up any type of email campaign. Also you can intergrate your current shopify email list and send them as many emils as you want. ALso you can customize your emails and make them look very professional. I HIGHLY SUGGEST this app for anyone looking to generate some more income through the backend! You can increase your revenue by up to 20% with email marketing. This app is the perfect choice trust me I have tryed many apps and this one is the best by far. Also many high level internet marketers, and people who own email marketing buisness's use this app. All in all I love it and its free!

Daily Essentials
United States
9 months using the app
April 15, 2014

Klaviyo is incredible. It's completely redone the way we communicate with our customers while saving us time with their automated system. We use Klaviyo to send our customers newsletters which we schedule in advance, automatically send our customers a discount code after they sign up, automatically follow up with our new customers after their first purchase, & to regain the attention of older customers who haven't visited us in awhile. It only took us 5 minutes to migrate from Mailchimp. We were also able to get rid of our abandon cart & lightbox apps. Klaviyo is an all-in-one lifesaver. Easy to use, well designed platform, & thorough analytics. My favorite part is that we can see all of the exact actions of our customers in real time. Support responds within minutes rather you need help in the afternoon or the middle of the night (Ed is awesome). Worth every penny.

ShopMieux
United States
9 months using the app
April 2, 2019

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

GVIEWIN
China
9 months using the app
May 23, 2020

I'm a total noobie when it comes to email marketing and Klaviyo has been so great with helping me learn the basics and I've already made the first sale off of my first flow! Thank you Klaviyo!

Neck Jet
Canada
8 months using the app