Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust email marketing features, including an intuitive email builder, powerful segmentation, and automated flows. They appreciate the user-friendly interface, seamless integration with Shopify, and advanced analytics tools. The app's customer support is often praised for its quick and knowledgeable help. Additional features like SMS and training resources are also valued. Many merchants report significant sales increases after using the app, attributing this to its powerful marketing tools.

April 11, 2020

One of the best email marketing integration app, especially for eCommerce. The pre-made flows are so effective and practical.

Pop Up Life
Australia
7 months using the app
June 2, 2019

Fantastic app! I have been searching for something like this for a long time. It easily lets you build branded e-mail content in a professional format, and allows you to link products from your store directly. LOVE IT!!

RC-N-Go
United States
7 months using the app
April 8, 2021

Easy to use. And helped me a lot in creating my email campaigns. As a new business owner, I am still learning but this app makes my job a lot easier.

Bow & Arrow by Silvia
United States
7 months using the app
August 7, 2019

I feel as though it's the best email marketing platform that's not fully native in-house code. It takes a bit to get used to but I definitely appreciate the features. The customer support is great. Thank you!

ORGANIC 1 Co.
United States
7 months using the app
September 5, 2019

We just started using Klaviyo and the product is easy to use and definitely has all the functionality we need and more. We had a small technical issue after install and the customer service team did a great job resolving the issue. So happy to find a company that has a well thought out product and great customer service!

ChewdUp
United States
7 months using the app
August 14, 2020

I switched from MailChimp to Klaviyo and it's been a great decision. The interface is easy to use, I can easily segment audiences and create campaigns with just a few clicks.

A Game Tennis
United States
7 months using the app
Edited November 4, 2020

Pretty amazing tool. I takes a little to fully comprehend how much you can do with this. But if you're into email marketing I believe it doesn't get any more powerful or comfortable than this.
We use it for Abandoned cart mails, launch mail series, newsletter subscriber series, everything email basically.

janori
Germany
7 months using the app
January 20, 2022

Easy to use and simple. I love simple as a new business owner its really important. I appreciate also that everything is spelled out easily and all steps are put there so you know what is next and hot to get there.

Lit Laundry
United States
7 months using the app
April 13, 2020

Great App, tested it 1-2 hours and it seems to be effective. I need to write 100 characters, so that i am finishing this sentence now.

eudena
Germany
7 months using the app
September 15, 2020

This is the most easy and convenient marketing app to use! It's honestly worth every penny. I recommend Klaviyo to all of my friends who own businesses!

Complexn
United States
7 months using the app