Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

September 26, 2022

great support and options in the app. Really helped to improve my store, would highly recommend this app

warethelabel
United Kingdom
About 1 hour using the app
January 30, 2021

Free to use and very easy, they have helped me to have a better conversion rate i would definitely recommend them

BlueWearProtection
United Kingdom
About 1 hour using the app
Smartify Apps replied January 30, 2021

Thank you so much for your feedback! We are thrilled to know that LAI Reviews app was able to help your business!

Edited November 3, 2020

Not even one star. This app is not good, Messed up all my code twice after I installed it I was unable to change my varience colors and image changes stopped working and my product page was hanging, After I uninstall also I have to completely reinstal my theme for my site to work. Dont use this.

TreasureStand.com
United States
1 day using the app
Smartify Apps replied November 3, 2020

Update:

Hi, could you please check your mailbox and let us know? I look forward to hearing from you.

Carla
------------------
Hi there,

We're so sorry for the unhappy experience you're having. It's 6 AM here and our team is investigating the problem to fix it. I have also created ticket number 2088 to support you further. I'll update it with you shortly.

Regards,

Carla

July 6, 2022

Just downloaded and set up the app on the shopify store. The customer service during the process was excellent. Let's see how the rest works!

mSquare by Neetu Malik
United States
About 1 hour using the app
December 1, 2020

This is what I was missing. There are all the settings here, you can choose the number of stars and reviews with or without content and with or without photos! in general, the best I've found!

PETTlike
Singapore
About 1 hour using the app
Smartify Apps replied December 1, 2020

Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.

Edited December 18, 2020

Seems easy to use and nice at first. Will update soon if it works out on long term. I need more character to send this review...

Coolcat Gadget
Hungary
About 1 hour using the app
Smartify Apps replied December 22, 2020

We are thrilled to have you with us! Really appreciate your review of our app. We are also glad that you enjoy using our app! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us.

February 22, 2023

very fast and good service, we resolve the problem ww have learning how to use this app that is new for us
thnaks

Musso
Uruguay
About 1 hour using the app
December 13, 2022

I'm really enjoying the app. They have a very nice review design. And also great support. I love it..

Wigo Store
Portugal
43 minutes using the app
June 21, 2022

This is a nice app, it helped me a lot. Thank you Jillian for your support and patience with me. she deserves all praise

MISS JULIA
Hong Kong SAR
43 minutes using the app
December 11, 2020

nice app , free and very simple to deal with i love it thank u very much so pleasure so happy i grateful

Letsgo707
Jordan
41 minutes using the app
Smartify Apps replied December 14, 2020

Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.