Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

April 1, 2023

This app won't get off my Shopify store after I have uninstalled it! It is on my THEME and I cannot get it off or out of my store. It is preventing my new review from even showing up. If anyone knows how to delete this completely, please let me know.
I do NOT RECCOMEND! F**ckin HACKERS!!!!!

Oliver & Company Toys
United States
About 9 hours using the app
Smartify Apps replied April 1, 2023

Hi Oliver,
This is Nate from LAI Customer Success team.

I'm really sorry for your unhappy experience. I've already sent a collaborator request to your store, please accept our request so we can quickly help you with the code removal process.
We also have this feature available within the app UI, but we can not use this since you have uninstalled the app.

I've sent you an email with ticket #12948 for more information on this. I hope to hear from you soon so we can resolve this issue together asap.

September 15, 2020

Muito bom e fácil de usar. E o melhor de tudo é que o aplicativo é gratuito. Com certeza eu recomendaria para mais pessoas.

Coisinhas de Casa
Brazil
17 minutes using the app
May 11, 2020

This is the best app for importing aliexpress reviews. Thank you for making it free and please increase the import limit soon! :)

picturebyllc
United States
15 minutes using the app
April 15, 2022

如果能翻译7天内的评价就更好了。或者能翻译包括俄罗斯在内的7天以内的所有评价。其他的功能还没尝试,不过目前看来还可以,希望使用以后也能保持这种心情。客服人员很有耐心,帮我解决了不懂的问题,真的非常感谢

iroomfun
China
About 7 hours using the app
Smartify Apps replied April 15, 2022

嗨,我是 LAI 支持团队的 Jillian。 我们的应用程序仍然存在一些不足,感谢您向我们提出这个问题。 我们会越来越多地尝试改进这些弱点,并为您提供更好的 LAI 版本💪.

July 27, 2020

Very good, works perfeckt! I really are suprised how nice it is! Very nice layout! Easy to use! Thanks!

Digital health
United Kingdom
14 minutes using the app
January 12, 2021

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Moterm
China
12 minutes using the app
Smartify Apps replied January 12, 2021

Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.

January 5, 2023

it is the best , super easy to use and the customer service is da bomb, i love it!!!!!!!!!!!!!!!!!!!!!!!!

Undeniably Ageless
United States
12 minutes using the app
January 8, 2021

This app is really amazing and it helped me a lot to import reviews on my store. I'm really happy.....

Purple Stocks
India
9 minutes using the app
Smartify Apps replied January 10, 2021

Thank you so much for your review. We're happy to know you're all set up and ready to go!

September 12, 2020

I have 2 stores and the first one everything is perfect, comments, everything but it didn't prompt the personalisation options. My other store on the other hand does give the option to personalise it but no comments are added. I only get a blank field and a number of stars. I can't figure it out why it works on one store and not the other one

Shop For Decor
United States
About 2 hours using the app
August 20, 2020

Seems like a great app but it won't let me import anything until I leave a review. Would be nice if I would verify it works before leaving a review.

FunkyPilot Store
Finland
About 2 hours using the app