Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

August 20, 2020

Seems like a great app but it won't let me import anything until I leave a review. Would be nice if I would verify it works before leaving a review.

FunkyPilot Store
Finland
About 2 hours using the app
January 23, 2021

I just recently downloaded the app. But so far, it seem s great. I decided to try it out and it works.

shopwestt
Canada
About 1 hour using the app
July 26, 2020

O aplicativo é muito bom e fácil de usar vale a pena sim, poupa muito trabalho na sua loja. Porém quero falar aqui de umas sugestões de melhorias.

1º - Sugestão: Onde estão escritas essas partes (Customer reviews) (Based on 0 reviews) e (Write A Review) (parte onde é para o cliente escrever uma critica) deveria ter funções dentro do aplicativo para traduzir todas as frases para o português do Brasil.

Alkimia Shop
Brazil
About 1 hour using the app
Smartify Apps replied July 29, 2020

Thank you for your feedback.
The multi-language feature is being built and we will release it soon.
For further discussion, please reach us via support@smartifyapps.com

June 30, 2020

i cant uninstall this app, dont have any button to uninstall and also dont have another languages just english.

Mislov
Brazil
26 minutes using the app
Smartify Apps replied July 1, 2020

Thank you for your feedback.

Our app now allows customers to remove codes in just one button. The multi-language feature has already released.

We are truly sorry for your unhappy experience. We sent you an email to offer support, hope you could give us another chance.

For further discussion, please reach us via support@smartifyapps.com

April 21, 2023

After deleting the app the theme code is full of code that this app left behind...
Thats not good at all and should be fixed!

Blinty.se
Sweden
4 minutes using the app
Smartify Apps replied April 21, 2023

Hi bintly.se team, I am Jillian from LAI Support team.
First, we'd like to thank you for your feedback so that our app can be aware of this issue and will try our best to resolve it.
Also, I've sent you an email to *****.se, could you kindly check it and we'd much appreciate it if we could receive any response from you.
Thank you.

September 7, 2022

Best app for importing reviews. Customer support is also excellent I worked with Parker to get my reviews set up.

The Roti Maker
Canada
February 3, 2021

I used this app to help me add reviews to my drop shipping store (oberlo + aliexpress). I have had a seamless theme integration, super easy back end functionality and the ways to bring the reviews in are varied. I would love if the import via the chrome extension worked more reliably but you can do it manually in the import via url so its not to much of a hassle. Any way - Great customisability and happy so far! thanks guys for a great app

Unicorn Logic
New Zealand
Smartify Apps replied February 3, 2021

Thank you for such kind words! We are more than happy that our app can be a part of your store and it can be of help to the business!

November 24, 2020

This app is really easy to set up and I am happy that they have a free tier. They also have a simple interface for customizing the way it looks and the review cards look pretty decent right out of the box.

The Little Light Shop
Canada
Smartify Apps replied November 25, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!

December 21, 2020

I use this app to send review request after the delivery of the goods and also it adds review option to the products. It works fine and they have very friendly customer support. They go out of their way to keep the customer happy.

ToyToyKid
Canada
Smartify Apps replied December 22, 2020

Thank you for taking the time to leave a review. We're happy to hear you're a satisfied long-time customer. We're very excited to be a part of your brand.

November 17, 2023

rene online shopping
Canada
6 days using the app
Smartify Apps replied November 19, 2023

Hi, this is Jillian from LAI Support team.
I'm sorry to hear about your past experience with our features.
I sent you a message to assist you with resolving any current issues.
We hope for your reply. Also, don't forget to enjoy your weekend.
Best regards,
Jillian Le.