Reviews (2,167)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

September 7, 2024

The support team is awesome, i had some issues in installing the widget and Alena was able to help me out even though it was the weekend. Awesome support and im really happy with the app

Camel Central
India
About 2 months using the app
November 8, 2024

Yeah so I was stuck when a feature wasn't working and I was immediately found help with LAI rep. Truly Top Tier from the site and the rep Alena. Thank You SO Much.

Kima Glow
United States
About 1 month using the app
November 5, 2024

I am so impressed with the service! Alena helped me straight away and went and actioned what I was trying to do for me! I cannot recommend her enough.

GntlSculpt
Australia
12 days using the app
November 6, 2024

Great service! So quick to assist with your requests. Highly recommend.

NeoFlex
Australia
5 months using the app
October 1, 2024

Quick to respond and fix my issue straight away, very easy to deal with and pleasant

SoleRelief
Australia
About 1 month using the app
August 23, 2024

One of my best go to app for product reviews. When I was stuck in setup process. One of the best support agent Doris did the best to do the setup as how I wanted the reviews to appear on my pages… thanks a lot

Shinecosmo
United Arab Emirates
About 2 months using the app
November 6, 2024

The customer service team is great, especially Emily, who provides very timely service. Recommended!

EKXBike Official
China
5 months using the app
August 28, 2024

It's my second store with LAI reviews. I like their design, simplicity, and how quick their support team fix any issues.

Atlanta Smokehouse Products
United States
About 2 months using the app
October 8, 2024

Best reviews app on shopify, thanks to Emily from support for the help ❤️

Serena Jewels
Italy
About 2 months using the app
September 2, 2024

Excellent review app and the customer service is top notch. This is the 2nd website that I have used LAI Reviews. Highly Recommend.

TianaLuxe
Canada
2 months using the app