Reviews (644)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective affiliate marketing tools that enhance business operations and boost sales. They appreciate its easy setup, one-click Shopify integration, and support for global payments via Bitcoin and PayPal. The app's user-friendly interface includes a new graphical interface for detailed analytics, customizable dashboards, item-specific commissions, and social media sharing capabilities. Additionally, the customer support, particularly from team members like Adam and Jennifer, is noted for being quick and helpful, with a live chat feature that promptly resolves issues. Continuous updates keep the app modern and functional, making it a valuable tool for business growth through affiliate marketing.

Edited March 15, 2017

LeadDyno is a great program if you want to grow your Shopify store.

I am not tech savvy, so it took me a bit longer than most people to get it setup. The tech support folks at LeadDyno are very helpful and extremely patient.

Now that it is setup it operates automatically. All I have to do is pay commissions, and keep in contact with affiliates to provide whatever support and continue improving what we offer on our Shopify store.

Warm Regards,
Randal DeHart
www.FastEasyAccountingStore.com

Contractors Success M A P
United States
5 months using the app
May 24, 2017

Great service excellence by Jennifer! Very patience answering my persistent questions. She did it with excellence and professionalism. Kudos!

Dart Print
Singapore
5 months using the app
May 25, 2016

I just started using this App. There are a lot of options for us to choose from. I usually go with customer service. I can tell you that this App has live chat and they respond to any questions very quickly. The backend is great and everything you need is here. Forget the rest and use LeadDyno

Meddy Teddy
United States
5 months using the app
Edited April 24, 2018

Even though I started off thinking this software doesn't work as it should, I figured out that it just took time to learn and understand it. Their customer service is ALWAYS there to help. Tried other affiliate apps and this is the only one with outstanding customer service, a great platform overall, and simplicity as best as it can be. Shout out to Adam Jacobs specifically for being super helpful with my last issue I encountered.

Pooch Delights
United States
5 months using the app
March 13, 2019

Just perfect.

Sunshine White
Australia
5 months using the app
June 11, 2019

We've been using LeadDyno for about 4 months with great success. Adam has also been an amazing asset and helped us a great deal!

Violate The Dress Code
United States
5 months using the app
LeadDyno replied June 21, 2019

Thank you for your great review! We're glad to be of service.

February 28, 2019

WOW, excellent service they provided. Very patience with me since am so clueless with computer. They respond very fast as well. Customer service is spot on perfect. THank you, and thank you again.

Timeless Fate LLC
United States
5 months using the app
April 8, 2023

LeadDyno is a great Affiliate Marketing App that has helped us run our business efficiently and effectively.
We also are very happy with the companies customer service which was fast and efficient in resolving any issues that we had! Highly recommend.

The Modern Day Wife
United States
5 months using the app
LeadDyno replied April 10, 2023

Thank you so much for your review, we are happy to help!

January 25, 2017

Amazing app! Highly recommend! so easy to use and great customer support! Jennifer who I spoke to was so helpful!

Immortal Lust
United Kingdom
5 months using the app
Edited March 7, 2023

I had a $49/mo subscription on autopay and they started charging my card for $149 without my authorization for 10 months until I discovered the discrepancy in my bank account. When I reported it to them, they refused to refund the difference in charges. I gave them several chances to make it right and they continued to refuse, so now I am stuck having to report them to Shopify and contest the unauthorized charges with my bank.

Leaddyno's reply is that they sent an email informing of the increase. If they did, that is not good enough. The basic fact is that I did not authorize the tripling of the monthly charges. I had stopped using their service long before this happened, as it was not meeting my needs, and if I had seen an email, it would have only reminded me that I was paying unnecessarily for a service I don't use. They could have stopped providing service if they were not receiving the monthly fee they wanted, but charging the card without permission is unacceptable.

Pumped Up Sup
United States
Over 7 years using the app
LeadDyno replied March 7, 2023

Although receiving a low rating is difficult, we do appreciate your feedback. In spring 2022, we did inform you via email in advance that all "free" additional overage traffic would need to be removed from your account and that you would be moved to an appropriate plan to prevent any additional traffic fees. We apologize if you missed this email and continued on a higher-tier plan for several months. If we had the opportunity to address this issue earlier, we would have been happy to resolve it. However, since a significant amount of time has elapsed, we regret that we are unable to provide a refund for the months you have spent on the platform. We wish you and your business all the best in your future endeavors.