Reviews (644)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, user-friendly interface, and effective affiliate management tools. They highlight the helpful customer support, especially from individuals like Jennifer and Adam, and value the customization options for commission structures and direct payments to affiliates. The app is also noted for providing good value and continuous updates that enhance functionality and support business growth through affiliate marketing strategies.
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Great, easy to use, and online support /assistance seems to be available whenever needed!
Very quick and responsive customer service. Good app for reaching affiliates. sleek interface too
Jennifer, your support agent is awesome. Very helpful and polite.
Used the Chat feature during my free trial and spoke with Jennifer. She was very helpful and answered all my questions.
The pricing policy is based off of website traffic regardless of affiliate traffic or transactions. It's foolish.
I love LeadDyno! I've reached out to Adam for support many times, and he always answers in a timely manner with exactly the help I need! Our affiliate program has boosted sales tremendously, and the program is so easy to use!
This is a good app in my collection, Well done. I'm a HUGE fan...
www.opunks.com
The customer support truly sucks at lead dyno, there plugin to shopify slows down the site significantly, google speed test and webpagetes.org. We are a decent size company and have a lot of traffic and need to be optimized. We decide as per there recommendations we would have to hard code the scripts on the site to help with the speed. So we did that , no help from them , they pass the buck back to us. And now we have affiliates who are using coupon codes and they codes are being applied in shopify, but lead dyno is not recording the transactions for the affiliates, and now they want me to take screen shots , of WHAT? its their soft ware. Also customer support is the absolute worst, takes weeks to get back to you and you have to complain on live chat to even get a response in a day or 2. I really wanted this to work but again let down by false advertising.
The app does what is says it does. We've used it for about a month, and we would love to have gotten deeper into it.
However one huge flaw is a dealbreaker for us. The app doesn't give you any documentation whatsoever to provide documentation for the payouts you do to affiliates. So for us we can't really use this an be in compliance with tax regulations, as we have no documentation of where and to whom these payouts go. Only solution offered by LeadDyno support is asking affiliates to send us invoices for every pay out - but that kind of takes away the convenience for everyone.
There are a lot of good features and everything works like it should. Sometimes I feel like the site could be organized better as there are a lot of tools and content
Great to hear you have been happy with the features and the functionality of our affiliate tracking software. Thanks for your feedback on the organization, will review with our team. We look forward to growing with you.